Robert Annis
Robert Annis at Ferman BMW
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Robert Annis | Page 7

Motoring Advisor

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

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5.0
78 Reviews
5.0

78 Reviews

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78 Reviews of Robert Annis

February 05, 2019

Dealership Rating
Employee Rating

Bob Anniston was great Bob was very knowledgeable and professional we never had a Mini Cooper before and he also had the same model we had a lot of cars in our lives but it’ More

by charlesponella34653
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erin Chaparro

Feb 06, 2019

Ferman BMW responded

Thank you for your review!

January 30, 2019

Dealership Rating
Employee Rating

We came, we saw, Bob conquered - seriously, excellent work! Got the proper vehicle w/an experienced salesperson, Bob Annis. Also had professional finance dealings w/Bob Cleaver (and a neighbor). Will refer Ferm More

by ralphmelick7
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joe Cleaver

Jan 30, 2019

Ferman BMW responded

Thank you for your review!

January 17, 2019

Dealership Rating

Poor services actions The service area is less then service . They may have a service attitude but the service action lacks. Sale Mr Bob Annis us awesome. I would send More

by raplay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jan 22, 2019

Ferman BMW responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 14, 2019

Dealership Rating
Employee Rating

Very satisfying This is the second questionare I filled out but will say my experience was gratifying and pleasant. Would refer anyone with a Mini Cooper to go for se More

by TERIMCCAFFERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2019

Ferman BMW responded

Thank you for your review!

January 12, 2019

Dealership Rating
Employee Rating

Great customer service 👍 great cars Ferman really went to lengths to get me into this mini and I had great customer service w Bob, he really worked hard to get me in this mini. Joe the f More

by Mike the mini guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Cleaver

Jan 14, 2019

Ferman BMW responded

Thank you for your review!

December 31, 2018

Dealership Rating
Employee Rating

Great experience Highly recommend working with Bob, he is very knowledgeable and will make sure you know everything about your new car. Great guy to work with More

by kamilynn11
Recommend Dealer
Yes

Other Employees Tagged: Dan McCloy

Jan 03, 2019

Ferman BMW responded

Thank you for your review!

December 22, 2018

Dealership Rating
Employee Rating

Winter service turns into trade in service Brought our 10 year old mini for winter service. But went home with a newer upgraded model. Merry Christmas to me. Everyone was super helpful!! Grea More

by Jo jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCloy

Dec 27, 2018

Ferman BMW responded

Thank you for your review!

December 17, 2018

Dealership Rating
Employee Rating

Quick fix I called in the morning because my check engine light came on. I requested a 1p appointment because that's as early as I could get there. 1pm was av More

by JETTAMOBIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Courtney

Dec 19, 2018

Ferman BMW responded

Thank you for your review!

December 17, 2018

Dealership Rating
Employee Rating

Service to Sale What started with a great experience in Service evolved into an even better experience In Sales! We brought our 2016 Mini in for normal Service. Our More

by joseph30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erin Chaparro

Dec 19, 2018

Ferman BMW responded

Thank you for your review!

December 15, 2018

Dealership Rating
Employee Rating

Bob made purchasing a new car a great experience My daughter and I came into test drive a mini and Bob helped us out. We fell in love with the car and the friendly efficient way they treated us. More

by Pepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCloy, Marc Youngsma

Dec 17, 2018

Ferman BMW responded

Thank you for your review!

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