78 Reviews
Write a Review78 Reviews of Robert Annis
February 05, 2019
Bob Anniston was great Bob was very knowledgeable and professional we never had a Mini Cooper before and he also had the same model we had a lot of cars in our lives but it’ Bob was very knowledgeable and professional we never had a Mini Cooper before and he also had the same model we had a lot of cars in our lives but it’s the great service from dealerships that keeps you coming back which we will More
Other Employees Tagged: Erin Chaparro
January 30, 2019
We came, we saw, Bob conquered - seriously, excellent work! Got the proper vehicle w/an experienced salesperson, Bob Annis. Also had professional finance dealings w/Bob Cleaver (and a neighbor). Will refer Ferm Got the proper vehicle w/an experienced salesperson, Bob Annis. Also had professional finance dealings w/Bob Cleaver (and a neighbor). Will refer Ferman to friends. More
Other Employees Tagged: Joe Cleaver
January 17, 2019
Poor services actions The service area is less then service . They may have a service attitude but the service action lacks. Sale Mr Bob Annis us awesome. I would send The service area is less then service . They may have a service attitude but the service action lacks. Sale Mr Bob Annis us awesome. I would send my family to Bob. He is the best. I don't know names if any service crew they were not offered. One time waited over 3 hours when told it would beho7r and a half. Secondly , I had a key that I was untold was no good and they could not fulfill recall on computer with it. They said they had to order new one. I went back when I was notified jey was in and then was told they could not do it because they needed the ibe that was nit working. They should have told me to it to bring it back too. Now I have to do another 18 mile one eye trip with dead key. More
January 14, 2019
Very satisfying This is the second questionare I filled out but will say my experience was gratifying and pleasant. Would refer anyone with a Mini Cooper to go for se This is the second questionare I filled out but will say my experience was gratifying and pleasant. Would refer anyone with a Mini Cooper to go for servicing. More
January 12, 2019
Great customer service 👍 great cars Ferman really went to lengths to get me into this mini and I had great customer service w Bob, he really worked hard to get me in this mini. Joe the f Ferman really went to lengths to get me into this mini and I had great customer service w Bob, he really worked hard to get me in this mini. Joe the finance guy was also very helpful and personable. He made the experience very relaxing and pleasureable More
Other Employees Tagged: Joe Cleaver
December 31, 2018
Great experience Highly recommend working with Bob, he is very knowledgeable and will make sure you know everything about your new car. Great guy to work with Highly recommend working with Bob, he is very knowledgeable and will make sure you know everything about your new car. Great guy to work with More
Other Employees Tagged: Dan McCloy
December 22, 2018
Winter service turns into trade in service Brought our 10 year old mini for winter service. But went home with a newer upgraded model. Merry Christmas to me. Everyone was super helpful!! Grea Brought our 10 year old mini for winter service. But went home with a newer upgraded model. Merry Christmas to me. Everyone was super helpful!! Great experience. Loved Derek. Only there 2 weeks but great asset. Super job More
Other Employees Tagged: Dan McCloy
December 17, 2018
Quick fix I called in the morning because my check engine light came on. I requested a 1p appointment because that's as early as I could get there. 1pm was av I called in the morning because my check engine light came on. I requested a 1p appointment because that's as early as I could get there. 1pm was available. They were able to diagnose the problem quickly and have me out within a couple of hours. They also gave us a ride across the street so we could have lunch while we waited. Robert Annis, who sold me my MINI, always checks in with us when we are there. He was kind enough to give my son some crayons and postcards to color while we waited. More
Other Employees Tagged: Courtney
December 17, 2018
Service to Sale What started with a great experience in Service evolved into an even better experience In Sales! We brought our 2016 Mini in for normal Service. Our What started with a great experience in Service evolved into an even better experience In Sales! We brought our 2016 Mini in for normal Service. Our loaner car was a 2019 Countryman that was beautiful. By the end of the day we had traded in our car and purchased the loaner. It was a great deal and we get to enjoy the latest technology and style! Thank you Rachel, Douglas, Bob and Manolo! More
Other Employees Tagged: Erin Chaparro
December 15, 2018
Bob made purchasing a new car a great experience My daughter and I came into test drive a mini and Bob helped us out. We fell in love with the car and the friendly efficient way they treated us. My daughter and I came into test drive a mini and Bob helped us out. We fell in love with the car and the friendly efficient way they treated us. More
Other Employees Tagged: Dan McCloy, Marc Youngsma