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Robert Austin
Robert Austin, Service Advisor, AutoStar Chrysler Dodge Jeep Ram of Hendersonville
5.0

Robert Austin

Service Advisor

AutoStar Chrysler Dodge Jeep Ram of Hendersonville

401 Duncan Hill Rd
Hendersonville, NC 28792

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Dealership Experience

3 yrs, 5 mos

Industry Experience

34 yrs

Languages Spoken

English English

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6 Reviews of Robert Austin

August 24, 2017

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"Don't Dodge these guys!"

- Grinder

From the receptionist to my salesman to the finance guy to parts and service, this dealership absolutely rocks! Everyone there is awesome to deal with and make the buying experience awesome! Thank you Todd and the whole team at Hendersonville CDJR!!!

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Yes

Other Employees Tagged: Saul Metcalf, Todd Stamey

August 09, 2017

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"Vacation breakdown"

- Cowenby

Our family was driving home from a week vacation at the beach, when our Dodge Grand Caravan started making a grinding noise. We pulled into Hendersonville Dodge at 3:00 pm on a Friday. The issue was a bearing failing in the water pump and it needed to be replaced, a 2-3 hour job. Fred and Terry worked extremely quickly to get the repair done before they closed at 5:00. Without these two guys putting in the extra effort me, my wife and three young children would have been stranded in town until Monday, and would have missed a family funeral that we were trying to get home to.

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Yes

Other Employees Tagged: Fred, Terry

July 26, 2017

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"Service Department"

- Becca

I cannot say enough about their trust worthy and friendly service department. I will continue to give them service and trust them with any repairs.

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Yes

Other Employees Tagged: Mia Gorovaya, Samuel Williams, Mark Mann

May 27, 2017

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"Excellent Service!"

- Pastor R.

I have had Hendersonville Automotive (and before them Egolf Motors) service three Town and Countrys since 1998. 222,000 miles on the 1997, 337,000 miles on the 2003 and just started on our 2016. I cannot praise Terry Wynstra enough!! He has been my "personal" mechanic for all nineteen years. The great miles I get on my cars is due to his excellent care. Also, Robert and Mia are the best service writers I have known. They all treat me like I am more than just another customer. I also have Terry service my 1989 Ford Ranger. I hope these three are Hendersonville Automotive employees as long as I own an automobile!! Hendersonville Automotive is fortunate to have them!! H. Ray Talley

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Recommend Dealer
Yes

Other Employees Tagged: Mia Gorovaya , Terry Wynstra, Vicki, Robert, Mia

May 23, 2017

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"Perfect"

- Brandan W

The staff are fantastic and friendly, they had my truck serviced in no time! The new lobby along with the add on parts accessories looks great!

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Yes

Other Employees Tagged: Mia Gorovaya, Samuel Williams

May 17, 2017

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"Service Department"

- Jerry R Jones

Always courteous and professional. Honest about wait periods and time required to perform the desired service. Mia Gorovaya in particular always greets you with an infectious smile and remembers your name without having you tell her. A real asset to her employer!

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Yes

Other Employees Tagged: Mia Gorovaya

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