Robert Black | Page 23

Absolute terrible Sales department Salesperson was terrible. Made inappropriate comments and overall experience is negative. Was not willing to work with us even after telling them wh Salesperson was terrible. Made inappropriate comments and overall experience is negative. Was not willing to work with us even after telling them what we were able to do. So the deal could not be made and as we were leaving, We got a stupid comment said to us "Welcome to Northern Nevada". Trust me, I will never step foot into a Lithia dealership if that is way we are going to be treated nor talked to. More

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Great Jeep Grand Cherokee Summit Dealer very helpful. Robert superb. As was Kenny and Tony. Locate the right vehicle for me. Haggled a bit and done deal. Grand Cherokee rides Dealer very helpful. Robert superb. As was Kenny and Tony. Locate the right vehicle for me. Haggled a bit and done deal. Grand Cherokee rides great. Seemingly every bell and whistle available on this Jeep;-) More

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Excellent service, friendly all around Transaction was handled in a professional way. Answered all of our questions and went through everything in the vehicle. They followed through and che Transaction was handled in a professional way. Answered all of our questions and went through everything in the vehicle. They followed through and checked with me the next day. More

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Good people They seem very helpful & knowledgeable. Friendly atmosphere & willingness to help. I would recommend Lithia to whoever is looking for a car. Service They seem very helpful & knowledgeable. Friendly atmosphere & willingness to help. I would recommend Lithia to whoever is looking for a car. Service Department does a good job & keeps you informed. More

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Outstanding and efficient!! Quick and easy. All sales associates, finance professionals, and service department were over the top gracious. They made my experience worry free and eased my mind. All sales associates, finance professionals, and service department were over the top gracious. They made my experience worry free and eased my mind. Great staff!! I love my new car!! More

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Oil change I was in and out the door in 20 minutes. Was very impressed with service and their understanding I was in a hurry. I even got a ride back to work. I was in and out the door in 20 minutes. Was very impressed with service and their understanding I was in a hurry. I even got a ride back to work. More

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Very enjoyable All the staff are wonderful and I still keep in touch with Robert Black who helped me with my purchase a year ago . Showroom waiting area very nice All the staff are wonderful and I still keep in touch with Robert Black who helped me with my purchase a year ago . Showroom waiting area very nice More

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Good service If I schedule an oil change , I am giving a time for appointment, I show up and an hour later I am on my way! On other services , the service rep has If I schedule an oil change , I am giving a time for appointment, I show up and an hour later I am on my way! On other services , the service rep has given me the time it takes for repair and expect time in which I will receive my vehicle back, if they find something else I am notified of delay, which is understandable! All in all good quality service! More

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Tire rotation.. oil service .. great Very good service from Robert Pierce.. He’s the know how guy for sure! Hope bob stays around... like to deAl with same service guy Very good service from Robert Pierce.. He’s the know how guy for sure! Hope bob stays around... like to deAl with same service guy More

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Returning customer This was the second Jeep I purchased through Lithia and I am very happy with the customer service received from Robert Black who was the sales person This was the second Jeep I purchased through Lithia and I am very happy with the customer service received from Robert Black who was the sales person along with Kenneth Rose who also helped while Robert was out on this purchase and Juan Saenz in financing. More

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