Robert "Bob" Jenkins | Page 3

Service for road trip Bob Jenkins always gets it done as quickly as possible No hassle Not trying to sell service I don’t need Always takes Me on the day and time nee Bob Jenkins always gets it done as quickly as possible No hassle Not trying to sell service I don’t need Always takes Me on the day and time needed More

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BATTERY CHANGED IN A TIMELY MANNER I'VE ALWAYS BEEN TREATED FAIRLY AT SCHMACHER'S, WHICH IS WHY I GO THERE FOR ALL MY CAR'S NEEDS. HAVING A DEFECTIVE BATTERY AND NEEDING A MECHANIC JUMP I'VE ALWAYS BEEN TREATED FAIRLY AT SCHMACHER'S, WHICH IS WHY I GO THERE FOR ALL MY CAR'S NEEDS. HAVING A DEFECTIVE BATTERY AND NEEDING A MECHANIC JUMP START, THE TIME WAS APPROPRIATE AS WELL AS WHEN WAITING FOR THE BATTERY CHANGE. AGAIN, BOB JENKINS IS ALWAYS "ON TOP" OF EVERYTHING, More

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Excellent service department Had to have my car towed in due to a coolant leak. It was diagnosed to be a crack in a small plastic part related to the heater. The only part availab Had to have my car towed in due to a coolant leak. It was diagnosed to be a crack in a small plastic part related to the heater. The only part available was in Charlotte, so it was overnighted to Schumacher. Fixed the problem. Three weeks later, another coolant leak and tow. It was diagnosed as the part that was just replaced. They were able to get another one and installed it, at no expense to me, with no hassle whatsoever; they stood behind the GM part warranty. I Aam ALWAYS treated professionally by Bob Jenkins, the service advisor. I really appreciate that Schumacher provides "courtesy car" service when my vehicle needs to be left at the dealership for an extended period; otherwise I would be stranded! More

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Satisfied customer Most professional and knowledgeable sales approach. Salesman was not pushy and took the time to explain the features of the vehicle. Calm quiet atmosp Most professional and knowledgeable sales approach. Salesman was not pushy and took the time to explain the features of the vehicle. Calm quiet atmosphere to discuss the deal. More

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2014 buick encore i went in for a oil change and tire rotation.bob jenkins was exceptional.my car was serviced on time and was delivered on time. i went in for a oil change and tire rotation.bob jenkins was exceptional.my car was serviced on time and was delivered on time. More

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CAR REPAIR AND MAINTENANCE My rotors had to be cut. Originally they were put on 8 months ago by you so they were covered under your 12 month warranty. Spoke to Bob Zjenkins to m My rotors had to be cut. Originally they were put on 8 months ago by you so they were covered under your 12 month warranty. Spoke to Bob Zjenkins to make an appointment and told I was due for a transmission flush. When I arrived the next day Bob told me I had another 9k before flush was needed. He saved me the $180+. He could have said nothing and taken my money. Needless to say Bob has always taken care of me these last 10 years. Thanks Bob More

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Excellent Great Service. Southern Hospitality . The salesman Bob Jenkins has excellent customer service mannerism ans expressed them very well. The manager over Great Service. Southern Hospitality . The salesman Bob Jenkins has excellent customer service mannerism ans expressed them very well. The manager over all Mr. Clay was very generous. Good Job Guys :-) smile More

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curteous, prompt, friendly courteous, prompt, friendly I highly recommend your services and all of the staff I inter acted with was friendly and professional... I would recommen courteous, prompt, friendly I highly recommend your services and all of the staff I inter acted with was friendly and professional... I would recommend you... More

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First service including factory recall Excellent service. Quick response time great overall experience.for a mid afternoon service call they were very quick. Car came back clean and ready t Excellent service. Quick response time great overall experience.for a mid afternoon service call they were very quick. Car came back clean and ready to go. Service agent explained all details clearly More

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Courteous & friendly They were friendly, courteous and got my car in and out of the service department ahead of schedule. I always bring my car here for routine services a They were friendly, courteous and got my car in and out of the service department ahead of schedule. I always bring my car here for routine services and have been well taken care of. More

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