Robert "Bob" Jenkins

I have had five vehicles with Schumacher and two trucks with GMC. However, when it comes to servicing my truck, I have only dealt with Robert "Bob" Jenkins. For years, Bob has delivered quality service. He with GMC. However, when it comes to servicing my truck, I have only dealt with Robert "Bob" Jenkins. For years, Bob has delivered quality service. He's a pleasure to work with and in a world where nobody seems to care about the customer. Bob sure does! More

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They lost my business today, they told me $250 an hour to fix AC . He came out and said needs a return hose. $1360. I said no , he then charged me $235. Just to look at it. & did not fix nothing! fix AC . He came out and said needs a return hose. $1360. I said no , he then charged me $235. Just to look at it. & did not fix nothing! More

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Richard helped us find the Buick Encore that suited our needs - We needed the car quickly and he patiently spent the time to search for the vehicle we purchased. needs - We needed the car quickly and he patiently spent the time to search for the vehicle we purchased. More

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I had a horrific experience with this dealer buying a 2022 GMC AT4. Within 600 miles the truck had check engine light come on. They told me "The tank was full of gas". I let this marinate for about 2022 GMC AT4. Within 600 miles the truck had check engine light come on. They told me "The tank was full of gas". I let this marinate for about 3 days before I challenged the idea and they charged me over $800 to drain the tank. There was no way I put 25 gallons of gas in a diesel truck and was able to drive, home to palm beach, then to fort Lauderdale, then back home to palm beach, before the check engine light came on on my ride into work that Monday. After this statement they changed their wording to "smelled like sulfates". It took them two weeks for this diagnostic and repair. I got the truck back and 400 miles later check engine light comes on again with the same exact codes. This time they said it was the def filter and pump. Replaced it. Again 2 weeks for a diagnostic and repair. A 3rd time the check engine light came on same exact codes. Corporate was of no help and I wasn't about to drive another rental around after buying a $60,000 truck and paying $5000 over MSRP so I traded the truck in with the check engine light on for a Toyota. The GMC had 2200 miles on it at trade in. I still get the onstar report and whatever was broke on it the Toyota techs figured it out I guess. The truck now has 7000 miles on it roughly a year later and onstar tells me the truck is in good health. 6 weeks of ownership I possessed the truck for maybe 2 weeks, and those days were t consecutive, or together. I lost probably close to $20k of equity dealing with there incompetents. More

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Bob Jenkins is the reason why i bring my car in for service after 7 years of professional service. He makes me feel important and i appreciate his care and concern. I find him trustworthy and he has no service after 7 years of professional service. He makes me feel important and i appreciate his care and concern. I find him trustworthy and he has not steered me wrong. Thank you Bob! Scott Barr More

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I bought a Chevy after years of GMC & Bob had been my service advisor. I brilliantly thought maybe I can go back to Bob Jenkins bc it’s a Chevy. I stopped by & Bob had a smile, but not as big as mine. He service advisor. I brilliantly thought maybe I can go back to Bob Jenkins bc it’s a Chevy. I stopped by & Bob had a smile, but not as big as mine. He said absolutely you can service your car here & immediately squeezed me right in. It made me so happy bc Bob is the BEST SERVICE ADVISOR IN Palm Beach County!! Schumaker is lucky to have him!! It’s good to be back because of Bob Jenkins!! He rocks!!! He has a great work ethic and is conscientious & very honest!!🤩 More

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We just bought our first GMC car through Schumacher Buick GMC of West Palm Beach and our experience was the best!! Our sales rep Richard was great to work with, was very responsive, and went above and beyon GMC of West Palm Beach and our experience was the best!! Our sales rep Richard was great to work with, was very responsive, and went above and beyond with any questions or special requests . Also he was very knowledgeable about the features of the car helped to narrow down the decision and was absolutely no pressure! We received our car before the estimated time and we loved!!! The finance process was super fast and they gave me a great deal only available at this dealer!!! More

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This dealer made car shopping easy for me, and honestly if Nick wasn’t there to help me I would not have had a good time. if Nick wasn’t there to help me I would not have had a good time. More

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I love coming to GMC to buy my cars year after year I am treated with respect . Thank you Rick , Pierre, Craig, Dana I appreciate all of you . treated with respect . Thank you Rick , Pierre, Craig, Dana I appreciate all of you . More

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I had the backup camera in my 2019 GMC Canyon replaced twice. There is a design flaw that allows condensation to form inside. When it dry's, it leaves a grey haze in the center of the lens. The Dealer wo twice. There is a design flaw that allows condensation to form inside. When it dry's, it leaves a grey haze in the center of the lens. The Dealer would not replace it a third time. Robert Jenkins offered no further solution. More

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