Robert Cox
Robert Cox at Luther Bloomington Acura Subaru
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Robert Cox | Page 2

New Car Sales

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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4.8
53 Reviews

Hi everyone! Thanks for taking a look at my profile. Here's a little bit about me. My first word was car, I've lived all over the U.S., and I drive a Subaru! I got into this business because I love cars and had a great experience when I bought my first new car at Bloomington Acura Subaru. Nothing makes me happier than seeing the joy on my customers faces when they drive their car home! I aim to change the car salesman stereotype and hope you put your trust in me for your next car purchase. Oh, and I also make YouTube videos! Check out the link!!

Dealership Experience

4 yrs, 8 mos

Industry Experience

4 yrs, 8 mos

Languages Spoken

English English

Polish Polish

Employee Video

4.8

53 Reviews

Write a Review

53 Reviews of Robert Cox

October 24, 2022

Dealership Rating
Employee Rating

Old school dealer from back in the day but still going strong. Interior had a 90s vibe which kind of made things fun. Had a good relationship with the salesperson. The availability of cars is low due to More

by cityperson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryon Fagen

Nov 03, 2022

Luther Bloomington Acura Subaru responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need!

October 14, 2022

Dealership Rating
Employee Rating

We had a good experience purchasing, looking forward to maintenance support.finance processing could use some improvement. More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryon Fagen, Paul Hanek , Front desk and support team were kind !

Oct 22, 2022

Luther Bloomington Acura Subaru responded

Sandy, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

September 20, 2022

Dealership Rating
Employee Rating

Was extremely disappointed in the way the team handled the sale and our trade in. We feel we were taken advantage of and that the managers colluded with their competition behind our back to trap us into a More

by john
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kris LaMere

Sep 21, 2022

Luther Bloomington Acura Subaru responded

John, thank you again for bringing this to our attention. As we discussed on the phone, it is not only our standard but an industry standard to contact other dealers when dealing with off brand trade in vehicles. This has been a long standing practice and will continue to be as we work to maximize our valued client's trade in value. We are sorry you feel this way but assure you there was no effort to deceive or mislead you in anyway. If you have any further questions or concerns you'd like to discuss, feel free to give us a call anytime.

Sep 21, 2022

john responded

Thank you for your response and as we discussed on the phone... my wishes and direction to the salesman and the trade-in manager were that I would bring my vehicle elsewhere after receiving your offer. I was then asked to wait and your manager contacted a BMW ownership that you own (Luther Park Place)... I said that was fine by me. After your second offer I decided to go to a nearby Minneapolis BMW dealership for a second opinion. While I was waiting to get my vehicle back your manager called over to them and when I arrived there the price they offered ended up being identical to yours and over $3,500 less than what it was pre-valued in writing by them. However since both dealerships knew their competition and discussed prior to me arriving the new value was set. You had already contacted your Park Place BMW dealership you own. There was no reason to contact the other dealership (not owned by you) I said I was heading to unless you were trying to tank or influence me getting a fair deal.

September 11, 2022

Dealership Rating
Employee Rating

Robert basically spent the whole day to help us get our new car. Great service, no pressure, really flexible! Loved working with him!!! More

by Shin Kwon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Nenovich

September 09, 2022

Dealership Rating
Employee Rating

BE VERY WEARY OF DEALING HERE WITH YOUR TRADE-IN. We were negotiating with Bloomington Acura and they contacted the Bloomington BMW dealership to get an estimate on our trade in without our knowledge More

by john
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kris LaMere

August 18, 2022

Dealership Rating
Employee Rating

This is a nice clean dealership, everyone was nice and Robert our sales person was very hopeful More

by francisphromsavanh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cliff Robb

July 18, 2022

Dealership Rating
Employee Rating

Everyone we met with was friendly, professional, and went the extra mile to make our purchase of a new car a PLEASURE! Thank you for the excellent service and great experience. This is our second Acura RDX a More

by BNIELAND2
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Seth Anderson

May 23, 2022

Dealership Rating
Employee Rating

Robert Cox and his colleagues took excellent care of us. I will always work with them. I love Bloomington Subaru!! More

by elizabeth.littlefield
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 09, 2022

Dealership Rating
Employee Rating

Awesome experience. Salesman Robert was very detailed in teaching us how to use the infotainment system in the new MDX. Knows his craft very well. Glad I stopped here an More

by yangshaomeng
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Anderson

April 22, 2022

Dealership Rating
Employee Rating

Staff are friendly and helpful. My car purchase was easy, and my salesman followed up with me to ensure I was satisfied. A truly wonderful experience! More

by Manta_Ray3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Duffy

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