Robert Damas | Page 2

From start to finish, the team at Mercedes-Benz of Cutler Bay provided me with exceptional service. Starting with Robert Damas in the service department, I was impressed with his attentiveness and expertise Bay provided me with exceptional service. Starting with Robert Damas in the service department, I was impressed with his attentiveness and expertise in servicing my vehicle both during my vehicle ownership and with my trade-in Vehicle. He made sure that everything was taken care of and that I was completely satisfied with the work performed on my vehicle. Moving on to the sales team, I was equally impressed with the level of service I received. The business manager, Oliver Ortiz and sales consultant Eric Kalias went above and beyond to ensure that I was completely satisfied with my purchase. This entire team listened to my preferences and provided me with my options to choose from making my vehicle purchase process the most pleasant one to date. My financial service consultant Jose Gonzalez provided me with excellent service, making sure that I understood all of the financial details and answering any questions I had. Together this team made me feel valued and appreciated and I left feeling confident and satisfied with my purchase. Finally, the General Manager, Luis Gutierrez took the time to come down and personally thank me for my business before we left. It was a thoughtful gesture that truly made me feel once again like a valued customer. Overall, my experience with Mercedes-Benz of Cutler Bay was exceptional. The level of care and attention that I received was outstanding, and I would highly recommend this dealership to anyone in the market for a new or used vehicle. Kristin Fullana More

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Mr. Robert Damas is a true professional. He has helped me with all my Mercedes Benz I’ve had at least 3 in last 7 years. Mr. Damas’ is knowledgeable, always happy to accommodate and has an overall great me with all my Mercedes Benz I’ve had at least 3 in last 7 years. Mr. Damas’ is knowledgeable, always happy to accommodate and has an overall great attitude. More

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Polite advisors, clean facility, ease of making appointments online. Responsive management to customer b satisfaction. appointments online. Responsive management to customer b satisfaction. More

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Excellent service and attention from all sell agents and service representative’s as being able to resolve o provide quick assistance service representative’s as being able to resolve o provide quick assistance More

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Love MY dealership! Thank you Robert, Regina and service team for always stepping up and taking care of all my vehicle needs. Highly recommend this dealership. Much Appreciated! team for always stepping up and taking care of all my vehicle needs. Highly recommend this dealership. Much Appreciated! More

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Robert Damas is Excellent Work was done fast and efficiently. Vehicle looked great when I got it back. Robert always takes great care of me. efficiently. Vehicle looked great when I got it back. Robert always takes great care of me. More

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The dealer service is very good, very professional. The issue is the quality of the Benz car is not impressive (GL 450). Only 50 thousand miles, the oil pan started to leak. My Toyota van is 100000 miles n issue is the quality of the Benz car is not impressive (GL 450). Only 50 thousand miles, the oil pan started to leak. My Toyota van is 100000 miles now the oil pan is no leak. More

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Excellent service the staff, manager, everyone was very attentive and professional. I very honored to do business with Mercedes at cutler bay. Very highly recommended. attentive and professional. I very honored to do business with Mercedes at cutler bay. Very highly recommended. More

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Robert Dimas is wonderful my only problem is I had my tires rotated and aligned and when I left it still pull to the right but Robert said he’ll take care of it tires rotated and aligned and when I left it still pull to the right but Robert said he’ll take care of it More

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service dept was great got me in and outi did not buy my service dept was great got me in and out i did not buy my car from this dealership i will give a better chance next time they will do my service in service dept was great got me in and out i did not buy my car from this dealership i will give a better chance next time they will do my service in future More

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