Robert Damas | Page 6

Oliver Ortiz: Amazing, Highly-Effective, & True-Professional I want to thank ALL who assisted me at the Sales Department at Mercedes-Benz of Cutler Bay. SPECIAL thanks to Oliver Ortiz an outstanding extremely pr I want to thank ALL who assisted me at the Sales Department at Mercedes-Benz of Cutler Bay. SPECIAL thanks to Oliver Ortiz an outstanding extremely professional Sales Manager who exceeded my expectations. Made my purchasing experience amazing and very smooth from beginning to end. He truly made it possible for an unbeatable agreement without rushing me. He has all levels of expertise in his field, listens to your needs/concerns, patient, and manage his team very EFFECTIVELY to ensure a successful and comfortable transaction in all the phases of the deal. “JP” Jean-Pierre Basagoitia is a Sales & Leasing Consultant who was assigned to assist me in the process. He was very courteous, positive, friendly, and went above and beyond to help me make a decision on the vehicle I chose with NO pressure. Indeed, made me feel at home, too. I truly recommend this dealership for purchasing and servicing a car. My Service Advisor is Robert Damask and wouldn’t change him for anyone. I highly recommend Mercedes-Benz of Cutler Bay because of the EXCELLENT customer service they offer! More

Helpful 0

Report | Print

Excellent Great treatment from all specially service advisor Robert Damas and salesperson Jose Alfonso. Every time that I have taken my car or by a new one. Great treatment from all specially service advisor Robert Damas and salesperson Jose Alfonso. Every time that I have taken my car or by a new one. More

Helpful 0

Report | Print

Time to upgrade one of my Mercedes vehicles Have a been a loyal customer of Mercedes Benz for several years. Visited the dealership to look at preowned offers and new 2019 models. The customer Have a been a loyal customer of Mercedes Benz for several years. Visited the dealership to look at preowned offers and new 2019 models. The customer service is superior to other dealerships. Found the car we wanted and left with our new Mercedes Benz all within a few hours. More

Helpful 0

Report | Print

The best Mercedes Benz dealership in Florida I have purchased 4 Mercedes from this dealership. They treat you with the understanding and respect that you know longer find in other dealerships. Th I have purchased 4 Mercedes from this dealership. They treat you with the understanding and respect that you know longer find in other dealerships. That’s because they are family owned and run. The Sales and service teams care about your satisfaction and happiness more then just the bottom line. Come in and see Ira in Sales or Robert in the service department. You will be very satisfied you did. More

Helpful 0

Report | Print

Awesome! My advisor, the service and the quality of work is exceptional. I would most definitely recommend this dealer. The location is also conveniently loca My advisor, the service and the quality of work is exceptional. I would most definitely recommend this dealer. The location is also conveniently located close to home. More

Helpful 0

Report | Print

Outstanding service #1 Mercedes Benz Dealer in Miami! Beyond grateful for the outstanding service received once again at Mercedes Benz Of Cutler Bay. Beyond words to express gratitude... Once again th Beyond grateful for the outstanding service received once again at Mercedes Benz Of Cutler Bay. Beyond words to express gratitude... Once again thank you Oliver Ortiz, Luis Gutierrez, Raydel Leon and Ariel in the Loaner department. More

Helpful 0

Report | Print

Marvelous service Robert tone of voice let you know he cares. He was very informative and clear what I should expect. The Hertz rep was very patient. The atmosphere is Robert tone of voice let you know he cares. He was very informative and clear what I should expect. The Hertz rep was very patient. The atmosphere is very welcoming. More

Helpful 0

Report | Print

Excellent service Robert Damas is as usual excellent with the clients, First time using a loaner from Hertz, they do not provide sun pass, It will be nice if they have Robert Damas is as usual excellent with the clients, First time using a loaner from Hertz, they do not provide sun pass, It will be nice if they have it. More

Helpful 0

Report | Print

Service Excellent service! I am always very pleased with my service adviser Robert Damas, everyone is very helpful and friendly. My car is delivered back to m Excellent service! I am always very pleased with my service adviser Robert Damas, everyone is very helpful and friendly. My car is delivered back to me clean inside and out! Thank you! More

Helpful 0

Report | Print

Excellent experience!!! I have dealt with Mercedes of Cutler Bay for many years but only recently met Mr. Ortiz. I have always had wonderful experiences at this outstanding I have dealt with Mercedes of Cutler Bay for many years but only recently met Mr. Ortiz. I have always had wonderful experiences at this outstanding dealership and this past experience was no different!!! Oliver is not only most efficient but accommodating and courteous, as well. It is quite obvious that Oliver is intent upon making each customer perfectly happy and ensure that the experience of getting a new car is as effortless and enjoyable as possible!!! Mercedes -Benz of Cutler Bay is a “class act” dealership and Mr. Oliver Ortiz is to be commended!!! Looking forward to many future dealings with you, Oliver!!! Eve More

Helpful 0

Report | Print