Robert DeSimone | Page 13

Excellant! 22 years going to Hawthorne Chevrolet. Robert De Simone the best salesmen trustworthy and on point. Steve Barna runs a great business! Thank you for c 22 years going to Hawthorne Chevrolet. Robert De Simone the best salesmen trustworthy and on point. Steve Barna runs a great business! Thank you for caring. More

by MEADI1 Verified Customer Verified Customer

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Best experience I had the benefit of dealing with Robert DiSimone, he made the experience easy and pleasant. The whole team made me feel welcomed. Best experience I had the benefit of dealing with Robert DiSimone, he made the experience easy and pleasant. The whole team made me feel welcomed. Best experience More

by JAVIERCAMACHO Verified Customer Verified Customer

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Robert DeSimone 10/10 Robert made the car shopping/buying experience painless and effortless. Usually this task is horrible - it’s a lot of back and forth and take some hou Robert made the car shopping/buying experience painless and effortless. Usually this task is horrible - it’s a lot of back and forth and take some hours to come to an agreement but with Robert, he made it as easy as possible. We were there for maximum an hour and a half and received very straightforward information. I would 100% recommend this dealership and just Chevy in general. More

by N.GAUDENZI Verified Customer Verified Customer

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Professional The staff was friendly and knowledgeable. My husband and I had a wonderful experience working with Robert. He answered all of our questions and worked The staff was friendly and knowledgeable. My husband and I had a wonderful experience working with Robert. He answered all of our questions and worked to get us the best deal possible. More

by GMC5881 Verified Customer Verified Customer

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What great service Recently I lease a Chevy Colorado from this dealership... All I can say is that the customer service is 10 out of 10. Robert the sales person and Stev Recently I lease a Chevy Colorado from this dealership... All I can say is that the customer service is 10 out of 10. Robert the sales person and Steve the finance manager put in the time to make sure I received the best rate. They also answered any of the questions that I had clear and honestly and always took my phone call or got right back to me whenever I called. One thing that I can tell you is that I would highly recommend this dealership to all my family members as well as friends. I will definitely be using them as a dealership for all my future Chevy’s as well. More

by MIKEDEORE Verified Customer Verified Customer

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Poor Diagnosis / Hungry Service Representation Two times in a row the service Rep chose to do the more expensive job 1st, then, finding the source of the problem or, so called additional problem i Two times in a row the service Rep chose to do the more expensive job 1st, then, finding the source of the problem or, so called additional problem is something else, indicating that the 1st expensive job was mandatory but, did not take photos or save the so called faulty part. Very questionable servicing but, not uncommon with dealerships. I had poor servicing with an affiliated (same owner) dealership at GM in Mahwah whereby, the mechanic stole / exchanged the underpart of the dashboard that had an additional charging unit and replaced it with another. More

by 55 + year driver Verified Customer Verified Customer

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Excellent customer service Mike Rivera and Steve Kochan - the best. I will always go to them. DeSimone from sales...great to work with. They all make you a priority. Mike Rivera and Steve Kochan - the best. I will always go to them. DeSimone from sales...great to work with. They all make you a priority. More

by pekellyramsey Verified Customer Verified Customer

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very quick service We had four brand new tires put on two weeks ago, and were able to come back for the wheel alignment so we could sort of split the cost.. that way it We had four brand new tires put on two weeks ago, and were able to come back for the wheel alignment so we could sort of split the cost.. that way it didn't hurt that much.. The only problem was, that we got a rebate the last time we bought four new tires, this time we couldn't? any reason? More

by MARCYCRISCIONE Verified Customer Verified Customer

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Service Terrible the worse place vehice broke down 9 times and couldn't be repaired by the service dept.took it to Frank's GMC and was repaired right the firs Terrible the worse place vehice broke down 9 times and couldn't be repaired by the service dept.took it to Frank's GMC and was repaired right the first time More

by RAYSRIGS Verified Customer Verified Customer

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Professional Very professional and friendly without being pushy .took care of lease return,took care of OnStar set up and explaining all of car features and settin Very professional and friendly without being pushy .took care of lease return,took care of OnStar set up and explaining all of car features and setting up phone Would highly recommend dealership ! More

by SNICKY4456 Verified Customer Verified Customer

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