Robert Evenrud | Page 5

Very pleasant experience I had a fantastic experience buying a pre-owned Infiniti from Ryan Rowley. I came in with an idea of what I was looking for and he ended up suggesting I had a fantastic experience buying a pre-owned Infiniti from Ryan Rowley. I came in with an idea of what I was looking for and he ended up suggesting the perfect car for me that addressed some concerns I had with the ones I was initially looking at. Will definitely return when the need arises for a new vehicle. More

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New QX 80 Just purchased a new QX80 and the staff was great to work with and very helpful. Monique Spotwood was a pleasure to work with! The management staff i Just purchased a new QX80 and the staff was great to work with and very helpful. Monique Spotwood was a pleasure to work with! The management staff is very approachable and made me feel like they did everything they could to help me out. More

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Great experience Spent quite a bit of time between INFINITI of Kansas City and a few other dealers in the neighborhood. I was very impressed and pleased with the expe Spent quite a bit of time between INFINITI of Kansas City and a few other dealers in the neighborhood. I was very impressed and pleased with the experience. I'd happily recommend Ron and the team to my friends and family. More

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Simple Process Ryan was very thorough in understanding my needs, and went above and beyond to ensure they were met. There was no high pressure and he was very person Ryan was very thorough in understanding my needs, and went above and beyond to ensure they were met. There was no high pressure and he was very personable. More

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Very attentive! Robert and Amir and the entire team were very attentive and listened to our needs. Walked away with the car I LOVED at the price I wanted! Robert and Amir and the entire team were very attentive and listened to our needs. Walked away with the car I LOVED at the price I wanted! More

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Reneged on deal On 10/15/18 received an e-mail from salesman Brandon Standifer that price of a car I had test driven month earlier had been reduced to $30,000. I resp On 10/15/18 received an e-mail from salesman Brandon Standifer that price of a car I had test driven month earlier had been reduced to $30,000. I responded I would be interested in making 80 mile drive to dealership, if I could purchase car for $30,000, total. No customary $499 “admin fee” added on. I received a return e-mail from Sales Manager Robert Evenrud stating, “You have a deal at $30,000 out the door. When can you … take delivery?” I responded I would be there between 10 and 11 a.m. on 10/17/18. Proceeded to transfer funds to my checking account and make plans for a trip to KC. On 10/16/18 I checked my e-mails and discovered two from Mr. Evenrud: The first in essence added a contingent that I had a deal only if they could not sell car to someone else. The second advised me that in fact they had sold it to someone else. They had my phone number. If they had asked me, I could have put down earnest money with credit card or even driven in that evening. Shame on Infiniti of Kansas City! More

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Very pleasant and personal. We felt it was first class. We dealt with Ryan Rowley and he was extremely professional and pleasant. He gave us all the information we wanted in a short amount of time. He was We dealt with Ryan Rowley and he was extremely professional and pleasant. He gave us all the information we wanted in a short amount of time. He was very accommodating and knowledgeable. More

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Knowledgeable and friendly Shawn was a great representative for Infiniti. He has a great knowledge of his product. My wife and I appreciated his follow through over the course o Shawn was a great representative for Infiniti. He has a great knowledge of his product. My wife and I appreciated his follow through over the course of about a month while we worked to find the right vehicle. I have already referred him to a family friend who may be looking to upgrade their vehicle. More

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I would buy from them again. We bought a vehicle from Brandon Standifer on Saturday and from the first contact to completing the sale and driving away, he was great at every step. We bought a vehicle from Brandon Standifer on Saturday and from the first contact to completing the sale and driving away, he was great at every step. We drove from Des Moines to KC after finding that Infinity of KC had an amazing selection of vehicles to choose from and working with Brandon through email, text, and phone calls to feel confident shopping with them. Brandon even went to the dealership on his day off (!) to take pictures and answer some questions to keep the process moving forward. I feel fortunate to have worked with Brandon on this deal and would recommend him (and Infinity of Kansas City) highly to anyone looking for a vehicle. More

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New car lease The experience was not as painful as with previous dealerships. Thanks for letting us srive the vehicle home to make sure it fit in our garage. B The experience was not as painful as with previous dealerships. Thanks for letting us srive the vehicle home to make sure it fit in our garage. Briggett More

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