"I came into look at the selection of Nissans and worked..."
I came into look at the selection of Nissans and worked with Reggie Blackman, he was professional and very helpful. I came back and didn't realize he was off that day. I then worked with Prince, who was professional and very helpful as well. I decided to go with a new Infiniti and will recommend this dealership to friends and family. I really appreciated Poula Fayek taking the time gracefully to explain every feature and benefit of the car. The entire team did a fantastic job!
"I was working on a deal with Ryan and Robert the sales..."
I was working on a deal with Ryan and Robert the sales manager. I try to negotiate prior to getting to the lot because I don’t want to waste hours on end just to walk away. We arrived at a price that took me to the dealership. I drove the car and came back to look the car over. First of all the car wasn’t very clean. While inspecting the vehicle I noticed a chip in the hood down to the metal and a dent(creased) on the hood of the cab. I brought these items up and that when everything went south. Robert the sales manager came over to Ryan’s office and said the chip isn’t that big of a deal and recommend I “touch it up” myself. I’ve never had a dealership advise me to fix some things on a car. Then asked about the dent on the cab, and Robert laughed at me shook his head and said I’m done with discounts on this. So I walked out only to get emails from Ryan and Robert still asking for my business. I’ve never in my 40+ years of buying cars been treated so unprofessionally by a salesman or a “manager”. I would keep looking and avoid Infinitiof KC at all costs.
"Quick and easy process. No pressure and went off without..."
Quick and easy process. No pressure and went off without a hitch. Prompt in answering questions. Love my Infinit! Number 2 now and sure I will be back again.
"I had a very pleasant experience with everybody on the..."
I had a very pleasant experience with everybody on the floor. From the moment I walked through the door everyone I met treated me great and I got the deal I was looking for.
"Randy was great to work with! He was extremely..."
Randy was great to work with! He was extremely personable and knowledgeable of the vehicle we were interested in. Some car salesmen are over the top and pushy, and Randy wasn’t like that at all. This was the best car buying experience we’ve had, and Randy was a major part of that.
"A Pleasure! "
The workers at Infiniti are friendly, welcoming, easy to get along with, and very knowledgeable. Working with Poula to get a new car was genuinely an experience that made buying a car a pleasure, while handling everything in a prompt and professional manner.
Had a great experience purchasing our 4th Infiniti. We are repeat customers and Ryan found us exactly what we were looking for. We LOVE our QX80 Limited!
"Poula Fayek was a huge help in my purchase! Easy swap..."
Poula Fayek was a huge help in my purchase! Easy swap from my Z to a Q60! Made the 2.5h one way drive worth it!
"Very pleasant experience"
I had a fantastic experience buying a pre-owned Infiniti from Ryan Rowley. I came in with an idea of what I was looking for and he ended up suggesting the perfect car for me that addressed some concerns I had with the ones I was initially looking at. Will definitely return when the need arises for a new vehicle.
"New QX 80"
Just purchased a new QX80 and the staff was great to work with and very helpful. Monique Spotwood was a pleasure to work with! The management staff is very approachable and made me feel like they did everything they could to help me out.