Richard Webb

My experience with INFINITI of Kansas City, Elevated Nissan was beyond, beyond. Beyond all expectations. Patient. Kind. Attentive. Professional. Knowledgeable. They displayed a level of attentive Nissan was beyond, beyond. Beyond all expectations. Patient. Kind. Attentive. Professional. Knowledgeable. They displayed a level of attentiveness from the top to the bottom. The examples were evident from their actions. For example: Helping me with my trade-in. Taking personal items from one vehicle to my new purchase. Everyone pitched in. EVERYONE! An observation I found incredible was their ability to sense a need and how can they help to meet that need. Holding the door. Greeting me at every turn. Friendliness. Warmth. Appreciative. Caring. Congratulations on my new purchase. Stepping up and taking the initiative. BRAVO! …and thank you! More

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Outstanding Service, great attention to quality, always most wonderful service, best around!! The wait lobby is stellar in every, and the entire experience is always excellent!! most wonderful service, best around!! The wait lobby is stellar in every, and the entire experience is always excellent!! More

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New Car Purchase Thank you INFINITI of Kansas City for the great customer service with the purchase of my new car. Everyone from Calvin on up went above and beyond to Thank you INFINITI of Kansas City for the great customer service with the purchase of my new car. Everyone from Calvin on up went above and beyond to ensure I purchased the vehicle I wanted from the INFINITI car family. I love my new FX50! Thank you! More

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Purchasing a new QX60 I had a great experience purchasing my first Infiniti (QX60). I was treated with respect, professionalism and courtesy. My entire experience from th I had a great experience purchasing my first Infiniti (QX60). I was treated with respect, professionalism and courtesy. My entire experience from the sales associate, sales manager, financial manager and delivery was fantastic. More

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After Sale Customer Service is very poor! I bought Q50 last November & everything seemed fine to me at that time, I moved to Arizona last summer & when I went to infinti dealership over there I bought Q50 last November & everything seemed fine to me at that time, I moved to Arizona last summer & when I went to infinti dealership over there to do my regular maintenance, I discovered that in Merriam, KS they didn't update the car info in their system. Up to here I don't have any issue, that happens, but what is not acceptable from my side that when I tried to reach out to them they tried to convince me that this is what Phoenix has to do. & since then nothing changed. More

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Easy, No Pressure Purchase From the time we stepped on the lot to the time we drove off; our experience was nothing but professional. The entire staff at Infiniti KC were genuin From the time we stepped on the lot to the time we drove off; our experience was nothing but professional. The entire staff at Infiniti KC were genuinely there to help make our experience the best it could be! More

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New QX 80 Just purchased a new QX80 and the staff was great to work with and very helpful. Monique Spotwood was a pleasure to work with! The management staff i Just purchased a new QX80 and the staff was great to work with and very helpful. Monique Spotwood was a pleasure to work with! The management staff is very approachable and made me feel like they did everything they could to help me out. More

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GOLD STANDARD The moment we walked into the dealership my fiance and I knew that we were in the right place. The aesthetics of the showroom combined with the clean The moment we walked into the dealership my fiance and I knew that we were in the right place. The aesthetics of the showroom combined with the clean cut professionalism of the sales agents and staff, set the stage for what turned out to be a stress free buying experience. We had visited several other dealerships over the course of two weeks looking for the right vehicle and had narrowed down our choices to Cadillac or Infinity. Visiting the dealership brought the debate to a close, Hands down Infinity offered the right mix of product and client services that made our choice a no brainer. We feel that Infinity of Kansas City has set the Gold Standard that other dealerships should try to emulate. We will definitely continue do business there in the future. Thank you, The Bairds. More

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Great Experience This is the third vehicle I have purchases from Infiniti of Kansas City. Every experience has been excellent. No wasted time or silly negotiating ta This is the third vehicle I have purchases from Infiniti of Kansas City. Every experience has been excellent. No wasted time or silly negotiating tactics. No high pressure. Quality vehicles and straightforward dealings. I highly recommend the dealership and Joe Reed, the salesman we worked with. More

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Best car buying experience Recently I have leased a new infinite X30 from this incredible dealership. Walked in and was greeted warmly. James, Jimmy, Dallas and Jake, assisted m Recently I have leased a new infinite X30 from this incredible dealership. Walked in and was greeted warmly. James, Jimmy, Dallas and Jake, assisted me in ascertaining exactly what I was looking for.They were upfront and honest about everything and went way out of their way to make sure all of my needs were met.If you are shopping in Kansas City area, then I would strongly recommend you check them out. More

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