Robert Fellows | Page 29

Professional expertise bar none We have had several of our family's autos serviced by Volvo Oak Park since moving here in 1993. Marc Kubil has been our service manager during this t We have had several of our family's autos serviced by Volvo Oak Park since moving here in 1993. Marc Kubil has been our service manager during this time and he has been and remains one of the most professional service personnel we have had the pleasure of knowing and working with for almost 25 years! His service expertise is unquestionably consistent and perfectly executed; there has never been a issue Marc could not address or take care of. He has become a very loyal friend and Volvo confidant over these many years, and we look forward to his superb service in the years to come. More

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Consistently excellent service From regular oil changes to unexpected repairs that have me calling for an emergency visit, the service department at Oak Park Volvo has always been a From regular oil changes to unexpected repairs that have me calling for an emergency visit, the service department at Oak Park Volvo has always been able to accommodate me and do quality work on my vehicle. I bypass dealerships closer to my home to specifically go to Oak Park Volvo for all my car’s maintenance. Over the years, I’ve worked regularly with Mark Kubil and Robert Fellows, both very personable, knowledgeable, and overall great at their jobs. I will probably be a lifetime Volvo owner, and as long as I remain in the Chicagoland area, plan to keep Oak Park Volvo as my go to for all my car’s needs. More

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Great Experience! I stopped by the Autobarn Volvo in Oak Park to look at a used GMC Yukon Denali that was listed on cars.com. I called as I was on the way and Jimmy I stopped by the Autobarn Volvo in Oak Park to look at a used GMC Yukon Denali that was listed on cars.com. I called as I was on the way and Jimmy answered. He was able to locate the car and called me right back to come in. It was within the hour of closing but Jimmy was really accommodating. He took me for a test drive knowing that we weren't able to close the deal that night. He was really personable and helpful. The next morning I brought my family in to take a look at the car. Jimmy had the car ready and took my husband for a test drive. The dealership was really clean and even had things to keep my 5 year old twin boys occupied. The GM (Richard Kirkpatrick) was really nice to us. Purchasing a car can be a really long, grueling process but Jimmy and the staff at the Autobarn made it so much better. I was impressed with the Volvos that I saw there and I would definitely consider looking there for our next car. When you go, ask for Jimmy! He's the best! We purchased a package that had a protection coating for our seats. They called a few days later for us to bring the car in. They had a loaner car available to us and were great about communicating pick up times with us. Robert Fellows helped us in service and he was really great. More

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Excellent customer service Purchasing our Volvo from the Autobarn was the best car buying experience of my life. From Seamus Sheehan in Sales to Robert Fellows in Service the cu Purchasing our Volvo from the Autobarn was the best car buying experience of my life. From Seamus Sheehan in Sales to Robert Fellows in Service the customer care is above and beyond other dealerships. More

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Beyond Excellence I have never been treated so well at a dealership. Every employee is friendly and eager to accommodate my needs. The service department excels in ta I have never been treated so well at a dealership. Every employee is friendly and eager to accommodate my needs. The service department excels in taking that extra step.. More

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My Volvo experience My first visit at the Volvo service department with Robert Fellows was above and beyond excellent . I would highly recommend the Volvo Oak Park and My first visit at the Volvo service department with Robert Fellows was above and beyond excellent . I would highly recommend the Volvo Oak Park and Robert Fellows. I also highly recommend Jimmy Hanson as a sales associate and Nick Koufafas in management ...a great team !!! More

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Marc Kubil Marc provided me with a premier customer experience during my visit to the Autobarn. He truly listened to my car concerns and once the service was com Marc provided me with a premier customer experience during my visit to the Autobarn. He truly listened to my car concerns and once the service was completed he valid that that my specific concern was taken care of. More

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Great service Robert Fellows has always been very prompt and accommodating for my schedule. Thanks Robert and Autobarn of Oak Park. I have just recently purchased m Robert Fellows has always been very prompt and accommodating for my schedule. Thanks Robert and Autobarn of Oak Park. I have just recently purchased my first vehicle from this dealership and it is great to have such an excellent dealership in my neighborhood. More

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Robert worked with us. He was able to answer all questions Robert Fellows worked with me ,answered all questions and professionally delivered excellent service. Thankyou, I will ask for Robert Fellows next tim Robert Fellows worked with me ,answered all questions and professionally delivered excellent service. Thankyou, I will ask for Robert Fellows next time I need service. Thankyou Angelo Guzzo More

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Battery drain Robert Fellows resolved an issue which has been outstanding for 3 years at another dealership. I can't tell you how thrilled I am that I don't have t Robert Fellows resolved an issue which has been outstanding for 3 years at another dealership. I can't tell you how thrilled I am that I don't have to worry about my auto not starting when it hasn't been driven for 2 or 3 days. More

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