Robert Fragoso
Robert Fragoso at Mercedes-Benz of Hoffman Estates

Robert Fragoso | Page 6

Service Advisor

Mercedes-Benz of Hoffman Estates

1000 West Golf Rd
Hoffman Estates, IL 60169

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57 Reviews
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57 Reviews

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57 Reviews of Robert Fragoso

March 24, 2020

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Employee Rating

Great Service Robert Fragoso has been assisting me for the past several years. Great guy straight shooter. Looking out for the customer interest. You are lucky to h More

by TOBRIEN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 24, 2020

Dealership Rating

just wondering whether the dealer is up-selling the services Came for the first GLC 300 Service A and ended up spending lot more than the average cost per the survey. Wondering whether I spent more than necessar More

by MSSHETTY1
Recommend Dealer
Yes

March 24, 2020

Dealership Rating

Fast, courteous, and professional I recently needed to have my car serviced and was waiting until the last minute to make an appointment due to time constraints. To my surprise, I was More

by MARGARETCIOROBITCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 24, 2020

Dealership Rating
Employee Rating

My service advisor Rob Fragoso was extremely helpful and worked with the Service technician to resolve my service issues on my 2016 s550. I would recommend him. More

by JRICHARDSONMCI
Recommend Dealer
Yes

March 24, 2020

Dealership Rating
Employee Rating

'Friendly personal" Friendly team and a great Dealership.Services were performed on time.I have servicing my cars here for 2 years,very happy with the service. More

by gundiarkin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

March 24, 2020

Dealership Rating
Employee Rating

Rob in service dept was great! Was very helpful & courteous. Have dealt with him for many years and glad to see he continues to work for dealer. More

by 19JEM41
Recommend Dealer
Yes

March 24, 2020

Dealership Rating
Employee Rating

Great Service! Robert always had my concerns in mind and did a great job explaining everything! His customers service was exceptional! Honest, and always friendly. I More

by FRANKPAGANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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