Robert Fragoso | Page 5

Usual excellent service I have purchased three cars here since 2006 and have always been treated professionally and courteously. Robert Fragoso is an excellent service adviso I have purchased three cars here since 2006 and have always been treated professionally and courteously. Robert Fragoso is an excellent service advisor, one who has earned my trust. I purchased another three year plan and if you plan to keep the vehicle it’s a bargain. More

by Jacketwatch Verified Customer Verified Customer

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Excellent service, timely and accurate. Robert is great. Excellent service, timely and accurate. When I call for appointment, I get the person I need (Robert) in a very timely fashion and he takes care of m Excellent service, timely and accurate. When I call for appointment, I get the person I need (Robert) in a very timely fashion and he takes care of my needs promptly and properly. If any issue occurs afterward, he takes care of it. More

by RICK Verified Customer Verified Customer

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Excellent customer service Rob was wonderful, and they did a great job with social distancing and sanitizing my vehicle when service was complete! Big shout out to them for tak Rob was wonderful, and they did a great job with social distancing and sanitizing my vehicle when service was complete! Big shout out to them for taking care of customer during the Covid19. More

by DEDEELLIOTT Verified Customer Verified Customer

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I brought my vehicle in for an issue. Mr. Fragoso took care of the issue and pointed out several other serious issues with my vehicle and fixed them promptly. Unparalleled service. care of the issue and pointed out several other serious issues with my vehicle and fixed them promptly. Unparalleled service. More

by RBLASS Verified Customer Verified Customer

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Robert Frigoso is an excellent person to work with. I love his dedication in keeping the customer absolutely satisfied with the best service given from Mercedes. I give him 10 stars. love his dedication in keeping the customer absolutely satisfied with the best service given from Mercedes. I give him 10 stars. More

by KALAMATAJAN19 Verified Customer Verified Customer

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Could not have asked for anything more ! Service was for recall. But also had problem with squeaking brakes when cold. Brake linings were replaced. Car was washed and cleaned. It looked li Service was for recall. But also had problem with squeaking brakes when cold. Brake linings were replaced. Car was washed and cleaned. It looked like brand new ! More

by JOHNJANOWIAK Verified Customer Verified Customer

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easy process Painless to get my vehicle serviced. Appreciate you picking up the vehicle and returning it completed before 4pm. You left a loaner vehicle, which I n Painless to get my vehicle serviced. Appreciate you picking up the vehicle and returning it completed before 4pm. You left a loaner vehicle, which I never had to use. Thank you. More

by jalongi Verified Customer Verified Customer

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Rob Fragoso went above and beyond the call of duty. Because of him, I will always bring my car for service at Mercedes Benz of Hoffman Estates. The previous owners were the worst. Never returned calls, Because of him, I will always bring my car for service at Mercedes Benz of Hoffman Estates. The previous owners were the worst. Never returned calls, never followed up. Garbage. I'm extremely pleased with Zeigler. More

by MIKEANNINOS Verified Customer Verified Customer

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Best service among last three dealers I visited. I am very happy with service and customer experience. I am comparing dealerships I had service for my Glc300 very happy with service and customer experience. I am comparing dealerships I had service for my Glc300 More

by SKAH200 Verified Customer Verified Customer

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Car Service Very good service and attention to details. Getting a loner was very quick and smooth. Everyone was very professional. The whole dealership was clean Very good service and attention to details. Getting a loner was very quick and smooth. Everyone was very professional. The whole dealership was clean and atractive More

by RAKPRI Verified Customer Verified Customer

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