Robert Garcia
Robert Garcia at Russ Darrow Nissan of West Bend

Robert Garcia

Sales Manager

Russ Darrow Nissan of West Bend

2665 W Washington St
West Bend, WI 53095

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4.5
30 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

15 yrs, 11 mos

4.5

30 Reviews

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30 Reviews of Robert Garcia

June 25, 2025

Dealership Rating
Employee Rating

The sales manager Robert was insisting on me doing financing through them, I stated I had financing through my bank. He said I’m one of the few people who he’s met who “doesn’t like to save money”. Ve More

by HOME_LIFE05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2025

Russ Darrow Nissan of West Bend responded

Thanks for your feedback on your recent visit to Russ Darrow Nissan of West Bend. It's great to hear that Robert was able to assist you and that you had such a positive experience. Mitchell Darrow mitchell.darrow@russdarrow.com

June 22, 2025

Dealership Rating
Employee Rating

My wife and I needed a new vehicle four are growing family. We traded in our old vehicle they gave us top dollar. We were in and out with a brand new vehicle within two hours. Our car salesman drake wa More

by FEDELEJ53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drake Burke, Shannon Pankratz

Jun 22, 2025

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

June 18, 2025

Dealership Rating
Employee Rating

I do not recommend purchasing a used vehicle from this establishment. Many problems have occurred in the 2 months since purchasing. Problems that should have been taken care of before putting it on the lo More

by THEONLYKINGBOO02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2025

Russ Darrow Nissan of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mitchell Darrow mitchell.darrow@russdarrow.com

June 18, 2025

Dealership Rating
Employee Rating

They were very professional and honest with what they're selling. Brandon is a great guy that doesn't push you into buying something you don't want.. More

by ZACKGENZZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drake Burke, Brandon Wilder

Jun 18, 2025

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

June 10, 2025

Dealership Rating
Employee Rating

Salesperson was very knowledgeable about the vehicle and incentives offered. Everyone at dealership was friendly. More

by RRROGGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rivera

Jun 10, 2025

Russ Darrow Nissan of West Bend responded

Here at Russ Darrow Nissan of West Bend, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mitchell Darrow mitchell.darrow@russdarrow.com

June 09, 2025

Dealership Rating
Employee Rating

They did a great job finding the specific vehicle I was looking for and getting all the accessories installed! More

by MEGANKREMSREITER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2025

Russ Darrow Nissan of West Bend responded

Thanks for your feedback on your recent visit to Russ Darrow Nissan of West Bend. It's great to hear that we were able to assist you and that you had such a positive experience. Mitchell Darrow mitchell.darrow@russdarrow.com

June 08, 2025

Dealership Rating
Employee Rating

This is the 2nd car I've bout from Drake and Russ Darrow Nissan. I was very happy with how Drake just rolled with the process and that he understood how important it was for me to leave with exactly what I More

by Angella Mueller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drake Burke, Shannon Pankratz

Jun 08, 2025

Russ Darrow Nissan of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

June 03, 2025

Dealership Rating
Employee Rating

This Nissan branch goes above and beyond expectations in assuring my needs were addressed in a timely manner More

by Dan Bagin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Pankratz

Jun 03, 2025

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

It was really good ? ? “My experience with the dealership was smooth and professional. The staff was friendly, knowledgeable, and answered all my questions without pressur More

by abhishekkandel3
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia

Jun 02, 2025

Russ Darrow Nissan of West Bend responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

Brandon was very quick to respond to by text, easy to work with. I wanted to get everything done quickly, he did great assisting me. My only complaint is the gentleman I worked with in the finance depart More

by overlandinvestigationsllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wilder, Amanda Praefke

Jun 02, 2025

Russ Darrow Nissan of West Bend responded

Thanks for your feedback on your recent visit to Russ Darrow Nissan of West Bend. It's great to hear that we were able to assist you and that you had such a positive experience. Mitchell Darrow mitchell.darrow@russdarrow.com

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