Robert Garcia

I felt this dealership was very dishonest. I requested a second key fob for the new vehicle and they told me it was another store and would get it to me. So I continued on with the deal and of I requested a second key fob for the new vehicle and they told me it was another store and would get it to me. So I continued on with the deal and of course days later, no key fob. Now they tell me there is no second key fob and it will be 200 plus for me to have one made for the vehicle. Very dishonest people that work there and would never recommend this dealership to anyone. Edit: Mitch Darrow reached out to me and offered us a credit towards the purchase of a new key fob. Thank you so much Mitch for finding a resolution to this issue. More

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Tim was my first contact at this dealership and he was wonderful to work with. He brought in a vehicle from another dealership for me and took the time to actually hear what I was looking for. Due to a wonderful to work with. He brought in a vehicle from another dealership for me and took the time to actually hear what I was looking for. Due to a family emergency, Brandon took over my appointment. Brandon was friendly, considerate of my time, and answered all my questions. Even after the sale he still continued to communicate with me regarding the extra key that was located at another dealership. I have no complaints about the salespeople that I worked with. More

by BLMUESTENZ Verified Customer Verified Customer

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The team at Russ Darrow Nissan were very prompt with quotes and options for new Sentra. Lease a pathfinder and a Sentra with two weeks due to their customer service. Had lease paperwork ready to go. Kyl quotes and options for new Sentra. Lease a pathfinder and a Sentra with two weeks due to their customer service. Had lease paperwork ready to go. Kyle was knowledgeable sales man and down to earth guy. Finance was optimized with minimal paperwork and usb drive with docs in if needed. More

by cbolser Verified Customer Verified Customer

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Joe was awesome to deal with! Very clean dealership and friendly staff! Plus free coffee !!! Very clean dealership and friendly staff! Plus free coffee !!! More

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Say what you mean and mean what you say I asked if they put the 3.8 in any thing else he sed yes pathfinder it's not a 3.8 it's a 3.5 I asked if full size spare tire he sed yes it's not it's a small one se put the 3.8 in any thing else he sed yes pathfinder it's not a 3.8 it's a 3.5 I asked if full size spare tire he sed yes it's not it's a small one sed I dint what any extra warranty still had to listen to the xxxxxxxx waste of my time and yours still don't understand y if thr price of the vehicle say is 44thousand and you lower price to say 38 thousand you still have to pay taxes on 44thousand makes no cents More

by SHELLY.SEGERSTROM Verified Customer Verified Customer

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Excellent service! Joe was quick and helped get all my requests together. Finance manager and dealership manager were very accommodating! Highly recommend. Great Joe was quick and helped get all my requests together. Finance manager and dealership manager were very accommodating! Highly recommend. Great experience and we are proud new owners of a Nissan Pathfinder!! More

by SCOTTON01 Verified Customer Verified Customer

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The salesperson gave us some good choices with my criteria. I was glad to find my new car here. criteria. I was glad to find my new car here. More

by FRANKKR Verified Customer Verified Customer

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I will go there for all my maintenance needs. They are friendly and helpful. My vehicle was done on time. They are friendly and helpful. My vehicle was done on time. More

by spatecooley Verified Customer Verified Customer

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Fantastic customer service and text notifications were great . Highly recommend hands down. Thank you Becky great . Highly recommend hands down. Thank you Becky More

by Becky Verified Customer Verified Customer

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The process was very smooth. I only planned on stopping in to look at the Nissan Kicks, 2.5 hours later I was driving my new car home. Drake was a great salesman, very helpful wi I only planned on stopping in to look at the Nissan Kicks, 2.5 hours later I was driving my new car home. Drake was a great salesman, very helpful with my questions. Robert (finance) was very nice and did not try to pressure me with upgrades. I am very happy with my experience. I would highly recommend them. More

by Kimberly Ann Verified Customer Verified Customer

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