Robert Gilmore
Robert Gilmore at Crain Kia of Conway
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Robert Gilmore | Page 6

Traffic Manager

Crain Kia of Conway

810 South Amity Road
Conway, AR 72032

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5.0
71 Reviews
5.0

71 Reviews

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71 Reviews of Robert Gilmore

September 17, 2022

Dealership Rating
Employee Rating

Excellent experience with salesman Maleek. Awesome customer service. Definitely will refer others to this dealership. More

by scwordlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marketing Team, Maleek Dotson , Jason Pearson

July 27, 2022

Dealership Rating
Employee Rating

Everyone was so nice. My oil change and tire rotation only took a hour. I was surprised to walk out to a clean car as well. very happy. More

by CHARLOTTEVANWHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Martin, Marketing Team, Lesia Morrison, Andrew Peck, Quinn Owens, Maleek Dotson , Jason Pearson, Brandon Roberts, James Wahrmund, Service department

July 16, 2022

Dealership Rating
Employee Rating

The service was great ! Everyone was very nice and very good with imformation about what my car needed at this time More

by BBURES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 01, 2021

Dealership Rating
Employee Rating

Staff cannot explain why Bill had change after coming for six years to get a oil change More

by jmelva98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patrick Martin, Marketing Team, Lesia Morrison, Andrew Peck, Maleek Dotson , Courtney Mallett, Jason Pearson, Brandon Roberts, James Wahrmund

Nov 01, 2021

Crain Kia of Conway responded

I would be glad to discuss with you, but I'm not sure what your issue is. You have been coming to our Service Department for six year to get your oil changed. Prices change during that six years. KIA set's all of our prices, it's not set by the Dealership. You can contact me at 501.470.7028. Lesia Morrison Customer Relations Manager

October 29, 2021

Dealership Rating
Employee Rating

An oil change shouldn’t take 2 hours. Anywhere. Ever. Ever. Ever. Free or not. More

by SAMANTHA_CLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patrick Martin, Lesia Morrison

July 25, 2021

Dealership Rating
Employee Rating

I was travelling through and Crain was first rate in their service for my vehicle. They were fast and efficient and got me back on my way quickly. More

by Shayne.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marketing Team, Lesia Morrison , Lindsey McHenry, Jason Pearson, The young woman taking payments was especially nice and courteous.

July 20, 2021

Dealership Rating
Employee Rating

The entire staff was excellent, from the beginning, until the vehicle was bought, from start to stop, pleasantly surprised! Be doing business here in the future for sure! More

by russells_5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Quinn Owens , Aron Cornett, Jason Pearson

July 12, 2021

Dealership Rating
Employee Rating

Very nice 😊 service center. They explained everything very well . Also show me the new version of my car .service come with car wash love that More

by REBELLIOUSROSE2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marketing Team

May 17, 2021

Dealership Rating
Employee Rating

Started an oil consumption test on my Kia Optima. Upon return for first 1000 mile checkup, they topped off the oil and said that they had forgotten to record the mileage when they originally changed the o More

by afireftr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Martin, Andrew Peck, Quinn Owens , Randall Cheney, Aron Cornett, Dakota English, James Johson, Courtney Mallett, James Wahrmund

February 05, 2021

Dealership Rating
Employee Rating

Getting a oil change and tire rotation took an hour and a half, way too long! I may not ever come back here for this service again. More

by nancyjohn0220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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