Robert Gilmore | Page 9

Very nice 😊 service center. They explained everything very well . Also show me the new version of my car .service come with car wash love that very well . Also show me the new version of my car .service come with car wash love that More

by REBELLIOUSROSE2017 Verified Customer Verified Customer

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Started an oil consumption test on my Kia Optima. Upon return for first 1000 mile checkup, they topped off the oil and said that they had forgotten to record the mileage when they originally changed the o return for first 1000 mile checkup, they topped off the oil and said that they had forgotten to record the mileage when they originally changed the oil. Upon my return for the 2nd 1000 mile checkup, they suddenly came up with a record of the original oil change, but no mileage for the first checkup. So now, they're saying I've gone over 2,000 miles between checkups. It's no big deal other than now, it's gonna take longer to get this test done. More

by afireftr Verified Customer Verified Customer

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Getting a oil change and tire rotation took an hour and a half, way too long! I may not ever come back here for this service again. half, way too long! I may not ever come back here for this service again. More

by nancyjohn0220 Verified Customer Verified Customer

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My salesman Quinn was extremely helpful in assisting me in picking out the perfect fit automobile. I looked and drove several before I made my decision. in picking out the perfect fit automobile. I looked and drove several before I made my decision. More

by WISDOM_RICK Verified Customer Verified Customer

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The dealership was clean and the people we dealt with, Andrew Peck and Quinn (last name unknown), were exceptional. They both went out of their way to insure we got the most for our trade-in and the best Andrew Peck and Quinn (last name unknown), were exceptional. They both went out of their way to insure we got the most for our trade-in and the best price for the Sedona we purchased. Because of these two individuals I wouldn't hesitate purchasing another vehicle here in the future. More

by ronsown Verified Customer Verified Customer

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Service was very professional and quick, facility was very clean. My service advisor Ashley got me out super fast and kept me updated through out the visit. very clean. My service advisor Ashley got me out super fast and kept me updated through out the visit. More

by garryshelby Verified Customer Verified Customer

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Very nice! I’m always met with courtesy and professionalism on every visit I make to Crain Kia of Conway. I’d highly recommend them. professionalism on every visit I make to Crain Kia of Conway. I’d highly recommend them. More

by rarowe Verified Customer Verified Customer

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I was sold a faulty vehicle that had a transmission malfunction within the first two weeks after purchasing it!!i put $5k down on the vehicle and the dealership refused to refund my money !!i wouldn’t malfunction within the first two weeks after purchasing it!!i put $5k down on the vehicle and the dealership refused to refund my money !!i wouldn’t buy or recommend anyone to buy a bag of chips from Crain Kia of Conway,Ar!!great service up until you sign on the dotted line and afterwards your stuck!!service managers and sales staff are just out to get your money!!take your business elsewhere because they are straight up crooks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!the vehicle I purchased had to go over to Crain dodge in Conway where they told me it would be 3-6 months to repair the valve body!!i had to call and check every few days because the service department and the dodge dealership had an attitude because they weren’t making any money for servicing my vehicle!!strangely I received a phone call after my car was in the shop for a month and was told my vehicle was ready for pickup...but I’d already traded the vehicle on another car at a different dealership!!long story short, “CRAIN KIA,Conway Ar”!!!!!!SUCKS!!!!! More

by WJUAN1447 Verified Customer Verified Customer

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This was my first time getting my vehicle serviced by Crain Kia in Conway, & I can say that I am very pleased with the customer service I received. Crain Kia in Conway, & I can say that I am very pleased with the customer service I received. More

by KELCEYOCLEMONS Verified Customer Verified Customer

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Extremely Slow I had an appointment to get the oil changed in my car and I thought at most it would take maybe 20 minutes. I was there for two hours for a basic oil I had an appointment to get the oil changed in my car and I thought at most it would take maybe 20 minutes. I was there for two hours for a basic oil change. They did wash my car afterwards but that was the only good thing that came out of this service. More

by MORGAN_DREAMA Verified Customer Verified Customer

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