Robert Girouard
Robert Girouard at Grieco Chevrolet of Fort Lauderdale
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Robert Girouard

Service Advisor

Grieco Chevrolet of Fort Lauderdale

1300 North Federal Highway
Ft. Lauderdale, FL 33304

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3.8
176 Reviews
3.8

176 Reviews

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176 Reviews of Robert Girouard

February 17, 2024

Dealership Rating
Employee Rating

The Service Dept at Grieco Chevrolet is very poor in terms of appointments and service. We called to make an appt for a recall fix and showed up early and found they were going to close in 2 hours. We w More

by Portugal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 21, 2024

Grieco Chevrolet of Fort Lauderdale responded

We are deeply sorry to hear about your disappointing experience with our service department. Providing efficient and effective service to our customers is our top priority, and we regret that we failed to meet your expectations on this occasion. We understand your frustration and disappointment with the difficulties you faced in scheduling an appointment and the lack of assistance you received when you arrived at our dealership. This is not the level of service we strive to provide, and we apologize for any inconvenience or frustration it may have caused you. To investigate the matter further, please reach out to Jose Hernandez, General Manager via email at jhernandez03@griecocars.com

January 09, 2024

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The GM Jose Hernandez and Gelson Gomez were nothing but fantastic!! They both made my family feel at ease and the buying process as painless as possible. Also made my son a fan with his first new car!!! De More

by Rick L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cardoza

Jan 09, 2024

Grieco Chevrolet of Fort Lauderdale responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our General Manager, Jose Hernandez, and Gelson Gomez went above and beyond to make your family feel at ease during the buying process. It's wonderful to know that they made the experience as painless as possible and even turned it into a memorable moment for your son with his first new car. We truly appreciate your kind words and are honored to receive an "A" plus across the board from you. We look forward to welcoming you back in the future for your next purchase! If there's anything more we can do for you or your family, please don't hesitate to reach out. Safe travels, and thank you for choosing us!

September 07, 2023

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Employee Rating

It was a pleasure getting my Trax at Grieco. Excellent customer service. My salesman Gelson was a true profesional and I will recommend them to all my friends More

by Fjrocha58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2023

Grieco Chevrolet of Fort Lauderdale responded

We are delighted to learn about your positive experience at our dealership! We sincerely appreciate you taking the time to provide us with your feedback.

July 19, 2023

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Employee Rating

Andy and Michael B were fantastic! I'm very impressed with their courtesy and professionalism. More

by jamcgirr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Michael B and Andy and Tara

Jul 21, 2023

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review. Please let us know if you need anything!

June 29, 2023

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By far the best chevy dealership in South florida! From the buying to the service department absolutely amazing! More

by katiekate13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Kahi Andrew

Jul 05, 2023

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review. Please let us know if you need anything else in the future!

March 03, 2023

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Employee Rating

Bought a dodge hellcat widebody from this dealership and when I took it to get inspected I was told the tires need to be replaced car only has 6000 miles on it and it’s going to cost me 2,400 so they sold m More

by craigkitts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , I wish I could give them a zero stars because nobody was helpful after I bought the car so once they get your business they’re done with you

Mar 03, 2023

craigkitts responded

Can not be trusted

Mar 03, 2023

craigkitts responded

I wish I could give them no stars because that’s what they deserve for how they treat people SOLD ME A CAR WITH BALD TIRES

Mar 07, 2023

Grieco Chevrolet of Fort Lauderdale responded

We apologize for the negative experience you had at our dealership. We understand the importance of customer satisfaction and will take your feedback into consideration. Please reach out to Jose Hernandez, General Manager via email at jhernandez03@griecocars.com to discuss this further. Thank you.

November 20, 2021

Dealership Rating
Employee Rating

Great customer service at sale and finance departments will recommend to friends and families for future purchases More

by Tonnukhanh2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your 5-star rating! Let us know if you need anything else.

November 17, 2021

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Employee Rating

It was my first time there with my mom the service were very excellent and we left there happy More

by KATHY06TT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Ron Schey

Nov 18, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate you.

November 10, 2021

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Employee Rating

I’ve received all attentions and the staff has gone beyond my expectations done done. More

by burgosmath2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Ron Schey

Nov 11, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thank you for sharing your experience with our staff. We are glad they could exceed your expectations.

November 10, 2021

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Employee Rating

After my third deal we almost got it right but hay it's a business and your here to make money not friends and I understand completely More

by Mobleyexzaven
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Sherota, Jonathan Cardoza, Javier Lind , Ron Schey

Nov 10, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! You can reach out to Ron Schey, General Manager, via email at rschey@griecocars.com directly.

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