Robert Heinsohn

No organization when you walk in for service. 10 min wait with 4 salespeople there 10 min wait with 4 salespeople there More

by JACKIEM1119 Verified Customer Verified Customer

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Everything was great Casey very good gets my car done in fast time had a great experience fast time had a great experience More

by LDYBOLER Verified Customer Verified Customer

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Great customer service. Was very happy how they went above and beyond to get my wife exactly what she wanted. Was very happy how they went above and beyond to get my wife exactly what she wanted. More

by NMILLER15 Verified Customer Verified Customer

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Made an appointment for my Acadia for recall on the air bag. no parts and they only did an oil change that I really did not need. call ed for 3 days to find out when it would be compleat and was put on hol bag. no parts and they only did an oil change that I really did not need. call ed for 3 days to find out when it would be compleat and was put on hold for 5 minutes then you would hang up on me . I asked the receptionest to have someone call me back with the date it would be compleate and she put me on hold again. went down to the dealer ship to pick up car and was told the parts would not be for 2 weeks. More

by Rick SUCHE Verified Customer Verified Customer

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They were Professional and personal, caring about our needs and tried to minimize the time needed to complete out transaction needs and tried to minimize the time needed to complete out transaction More

by ELAINE7743 Verified Customer Verified Customer

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The service I received on my truck was very good and quick. Happy with the service. quick. Happy with the service. More

by ERIC@SPRECHMANLEGAL.COM Verified Customer Verified Customer

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We have damaged tire on our GMC Yukon Denali and have to wait nearly a week for a replacement tire. As this vehicle is a sales vehicle, we now have to push back a critical sales trip. Not happy. wait nearly a week for a replacement tire. As this vehicle is a sales vehicle, we now have to push back a critical sales trip. Not happy. More

by JD35 Verified Customer Verified Customer

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Frank is great but when my new vehicle goes in for warranty service, a loaner vehicle should be offered and the serviced vehicle should be washed warranty service, a loaner vehicle should be offered and the serviced vehicle should be washed More

by Frank@BioPure.com Verified Customer Verified Customer

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I was very pleased with Robert and Buick for their good care they show to me and my vehicle. care they show to me and my vehicle. More

by LSANMIGUEL319 Verified Customer Verified Customer

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Always feel welcome and service is top notch I would recommend this dealership to many people recommend this dealership to many people More

by MCMING2000 Verified Customer Verified Customer

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