Robert Helle | Page 2

Just bought a truck from these guys and got a good deal The truck runs and looks great. I would recommend this place to buy vehicle from . The truck runs and looks great. I would recommend this place to buy vehicle from . More

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Great service with integrity Steve Seidner was an excellent salesman who helped me find the right car for me at the right price. If you're looking for an affordable and reliable Steve Seidner was an excellent salesman who helped me find the right car for me at the right price. If you're looking for an affordable and reliable ride, then John's Route 13 auto is the right place to go. More

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Great place to buy from! Great place, we were in a desperate search of a great used truck. My husband and I traveled over an hour to get to these guys and they took great care Great place, we were in a desperate search of a great used truck. My husband and I traveled over an hour to get to these guys and they took great care of us! We love the truck we purchased from them and they were so accommodating to us, staying late past hours to help us! Thank you Bill, Rob, & John -Forever Customers More

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So happy with my new car! Robert and mike were so helpful and nice to work with. It was kind of a long process but they made the whole process as easy for my husband and I as t Robert and mike were so helpful and nice to work with. It was kind of a long process but they made the whole process as easy for my husband and I as they could. Everyone was so nice and helpful. I'd recommend this place to anyone !! More

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Purchased three vehicles! Excellent service! I gave the rating, I gave because John and his team, especially John, Robert, Steve, and Nick gave me and my fiancée excellent customer service. Every I gave the rating, I gave because John and his team, especially John, Robert, Steve, and Nick gave me and my fiancée excellent customer service. Everything from selecting a vehicle, all the paperwork involved, and the financial aspect of it. We couldn't have gotten better service and care. That's why my family has purchased three vehicles from John's and my friend also has purchased a vehicle from there. John is a great owner! Nick is superb in finance! Robert is a fantastic manager, and Steve is the best car salesman around. He is thorough, honest, and caring. Always there for the customer! Thank you John and his wonderful team for all you do! Will be back :) More

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Great experience Had a great experience here last Monday! Came in looking for a car for my Daughter who needed something reliable to go back to school with. Our budget Had a great experience here last Monday! Came in looking for a car for my Daughter who needed something reliable to go back to school with. Our budget was limited but I didn't want to skip on safety. We didn't even realize that it was possible for here to finance a car because she only had one credit card. The guys there were great! With me as co-signer we drove away in a 2014 Focus with only 34,000 miles on it. It took a bit of time but they stuck with it until they got an approval at a payment we can afford. Thank you!! I will be sending you a lot of business. More

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No Integrity Here I purchased a car from them on a Saturday. I was told the key needed to be replaced prior to driving the car. I test drive the car which I noticed the I purchased a car from them on a Saturday. I was told the key needed to be replaced prior to driving the car. I test drive the car which I noticed the car was shaking as it slowed coming to a stop. I was told it was rotors. John said he would replace them or deduct 150.00 if I fixed them myself. I told him Range Rover rotors would never cost 150.00 he wouldn't offer more money. Nevermind the car was dirty and stank like smoke... I took the car figuring I would detail it. THE VERY NEXT MORNING my brother looked under the engine case only to find the cover burned burnt wires wrapped in black tape. I called John immediately he insisted he wanted to make it right. He said he would tow the car Monday he towed it Tues now he is holding my car ransom until I pay him for repairs he should have done prior to selling a 21000.00 car. Now I'm paying a lawyer . Thus is his idea of making it right. I made a deal with the devil himself More

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Shady I found a 2006 Ford Escape XLT on their website for $3,950 that I wanted to purchase for my son. I emailed Steve (who seemed like a nice enough guy) I found a 2006 Ford Escape XLT on their website for $3,950 that I wanted to purchase for my son. I emailed Steve (who seemed like a nice enough guy) back & forth about the car all day & came in after work to check it out. Total waste of time. When I got there I asked for Steve but Robert told me since he is Steve's boss he would take care of me. The car I came in to see wasn't on the lot & we had to drive about a mile down the road to a garage to see it. I get there & the tag on the car says $6,900. $2,950 more than what the car is listed for on their website. 1st off, the pictures on the website are not the pictures of the inside of the actual car. The pictures on the website are a light gray fabric & the actual car is dark gray - & completely covered in black dog hair. I immediately asked about the price & Robert proceeded to tell me that there are 4 new tires on the car "they can't just give me for free" What?! The tires are on the car! There are pictures of the car with the new tires on it on their website & the price of the car is listed at $3,950 but he can't give me the tires for free?! Then he proceeds to tell me there are repairs to the fuse box I will have to pay for. Again, stating he can't just give it to me for "free". There is no way in the world a person with an ounce of common sense would fall for this. This is not the first time I am purchasing a car, I drive a brand new car so I fully understand how reputable dealerships work. No trustworthy dealer lists a car for one price & then tells you it's $2,950 more when you get there, then proceeds to tell you they're not sure if that is the final price either - all they can tell you is it won't be the list price of $3,950 because there is no way they can give you all of this "extra" stuff (LIKE TIRES) for "free". By the way, the Ford Escape (with tires) is still listed on their website for $3,950. This was one of the most bizarre experiences of my entire life. More

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Friendly and Very Helpful Steven Seidner was my sales and was very helpful with everything. He was able to answer my questions and also point in the right direction for other i Steven Seidner was my sales and was very helpful with everything. He was able to answer my questions and also point in the right direction for other issue. I told him what I was looking for and was able to get the car that I wanted. In fact everyone at the dealership was very helpful and getting me what I was looking for... Let them know what your looking for and what your can afford, type of car and by that day, you should have the car your looking for.... More

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Awesome Carlos "the Spanish guy" and fellow auto salers really got me an awesome car. There customer service was great. They didn't sugar coat, they told me h Carlos "the Spanish guy" and fellow auto salers really got me an awesome car. There customer service was great. They didn't sugar coat, they told me he would get me driving and did! Thank you johns rt 13!!! More

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