Robert Hlasyszyn | Page 9

Exceptional Service Brought my A6 in due to the breaks vibrating and the tire pressure needed to be reset. I was able to get an appointment with a loaner conveniently in Brought my A6 in due to the breaks vibrating and the tire pressure needed to be reset. I was able to get an appointment with a loaner conveniently in a short time frame. My service advisor Michael Interlandi was courteous and helpful. He explained what they techs found and with Mike and Robert Hlasyszyn's help the issue with the rotors was resolved in a timely manner. I appreciated the professionalism and helpfulness of both Mike and Rob. More

by D&Z Verified Customer Verified Customer

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Perfect service every time- ROB IS GREAT! I have been doing business with Hoffman Audi of East Hartford for years- they provide superior service each and every time. My service advisor is Robe I have been doing business with Hoffman Audi of East Hartford for years- they provide superior service each and every time. My service advisor is Robert Hlasyszyn and he is exceptional. He works around my schedule and really goes above and beyond to make my appointments as convenient as possible (gets me in quickly, offers a loaner, keeps in touch with updates, etc). He pays attention to detail and is an asset to Hoffman. He is the reason I continue to do business here! I was in this past week and was very pleased overall (as usual) with the service I received. My vehicle needed an oil change and I was feeling a vibration in the front end. Turns out, it also needed new tires as well as the replacement spark plug servicing. They were able to do everything on the spot and still have my car back to me on time! I really like the tires that were selected for my vehicle. What a difference in the handling and performance. THANK YOU ROB!!!!! More

by AshleyR Verified Customer Verified Customer

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Excellent Service My appointment was easy to make. I received a loaner car like my own car so felt comfortable. Service was prompt, professional and courteous. Car was My appointment was easy to make. I received a loaner car like my own car so felt comfortable. Service was prompt, professional and courteous. Car was spotless when I picked it up. 5000 mile service was free. More

by KPROULX55 Verified Customer Verified Customer

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2006 S4 - Clutch repair Brought in car with clutch issue. Felt like it lost hydraulic assist. New clutch was involved. Picked it up and there was an issue with play/slap i Brought in car with clutch issue. Felt like it lost hydraulic assist. New clutch was involved. Picked it up and there was an issue with play/slap in the clutch depression. Robert was very communicative during the process. Brought the car back and met with Joel to review the issue. He confirmed that he experienced the issue himself. Dropped the car off. Tried power bleeding lines, but to no avail. Joel pulled the transmission to inspect the clutch and noticed pressure plate fingers height slightly elevated compared to other ones. Ordered and installed new pressure plate and the car still has some play/slap when depressing clutch after depressing and not releasing all the way to the top, but for normal clutch operation (full depress, full lift) seems to be working well. Although it took a couple of weeks to get it right, I appreciate the communication from Robert and the extra attention and follow through from Joel. More

by SKREMIDA Verified Customer Verified Customer

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Wonderful Service As Usual! Hoffman is always a wonderful business to deal with and everyone is so nice. We always wait for service giving us time to browse around the showroom. Hoffman is always a wonderful business to deal with and everyone is so nice. We always wait for service giving us time to browse around the showroom. More

by DAVIDW70 Verified Customer Verified Customer

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Exceeded expectations Came for a service and tuning of air conditioning software. Got loaner in no time, my forgotten water bottle was returned to me, excellent service. Came for a service and tuning of air conditioning software. Got loaner in no time, my forgotten water bottle was returned to me, excellent service. More

by SKALNOVA Verified Customer Verified Customer

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Satisfied customer thank you, efficient, clean, accommodating, good group of people to work with. vacuumed my car when done. Helpful, Will consider purchasing another ca thank you, efficient, clean, accommodating, good group of people to work with. vacuumed my car when done. Helpful, Will consider purchasing another car when time. More

by MATTHEW Verified Customer Verified Customer

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Repair air bag was a GREAT experience recieved a car loaner Great communications with text messages and a speedy repair the service and the quality of work was amazing !! I would highly recommend this service c Great communications with text messages and a speedy repair the service and the quality of work was amazing !! I would highly recommend this service center to my friends and family More

by MCCABE0 Verified Customer Verified Customer

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Regular service interval The Hoffman Audi service center consistently fulfills my expectations and this time was no different. Easy to schedule on line. Was able to secure a The Hoffman Audi service center consistently fulfills my expectations and this time was no different. Easy to schedule on line. Was able to secure a loaner call within a reasonable time frame. Brought my S5 in at 7:30am, was out the door at 7:45am, and by 11:30am was notified via text and phone call that my car was ready. More

by RSHETTLE Verified Customer Verified Customer

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Fabulous service, great staff. I live in Westfield, MA and travel to Hartford (not Springfield, ahem) for all Audi services. I have bought two Audi's from Hoffman and they have alw I live in Westfield, MA and travel to Hartford (not Springfield, ahem) for all Audi services. I have bought two Audi's from Hoffman and they have always been A1 in service and personnel. Their mechanics are magicians - my Q7 was purchased new but I also have "vintage" TT and they serviced both with the same level of professionalism and courtesy. Rob in the service department is amazing and so meticulous in his work, Joel works magic on my TT - thank you!!! And Tony (car loaner extraordinaire) gets you into a loaner car so quickly you don't even have time to get that free cup of coffee (and breakfast). This is a great place if you want to be a part of the great brand of Audi. More

by Ms TT Verified Customer Verified Customer

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