Robert Hlasyszyn | Page 8
Assistant Service Manager
Hoffman Audi of East Hartford
700 Connecticut Blvd
East Hartford, CT 06108
168 Reviews
Write a Review168 Reviews of Robert Hlasyszyn
November 17, 2016
Quote for Headliner Replacement I spoke with Service representative Rob Hlasyszn on about scheduling an appointment to provide a quote for the replacement of a headliner that was rec I spoke with Service representative Rob Hlasyszn on about scheduling an appointment to provide a quote for the replacement of a headliner that was recently damaged (during a windshield replacement by a vendor under an insurance claim). I called by cell phone as I was traveling and under a very busy and pressed scheduled. I was unsure if I could fit the appointment into my schedule and was inquiring bout the time needed to view my car and generate a quote. Rob took down information regarding make model and VIN number of my car and on his own took the initiative to quickly turn a quote around back to me in about 15 minutes, saving me the need for the appointment and my long day becoming an even longer one. Very much appreciated. Thank you Rob. Definitely coming into Hoffman Audi for the headliner replacement when approved. More
November 01, 2016
Very good. Helpful and fast. Do a great job. Communicate well and have me a loaner car to use. Have been great about warranty and regular service. Helpful and fast. Do a great job. Communicate well and have me a loaner car to use. Have been great about warranty and regular service. More
October 28, 2016
Service Above and Beyond Expectation It was service above and beyond expectation when I had my car serviced at Hoffman Audi with Rob Hlasyszyn. I brought the car in for a particular issu It was service above and beyond expectation when I had my car serviced at Hoffman Audi with Rob Hlasyszyn. I brought the car in for a particular issue and he identified other things needing attention and took great care of them. Terrific experience and I appreciate it!! More
October 27, 2016
Awesome service, awesome staff Everyone in the Service Dept is super friendly & helpful. There is no stress or headaches when getting your vehicle serviced there. They take their t Everyone in the Service Dept is super friendly & helpful. There is no stress or headaches when getting your vehicle serviced there. They take their time explaining what's going on & how they are going to handle it. It's the only place I will take my vehicle. Their staff is trustworthy & pleasant to work with. More
Other Employees Tagged: Elliot Matos
October 26, 2016
Wheel refinishing and detail Took great care of my A3. I hit a curb and scraped up two of my wheels. I thought I was going to have to purchase new ones but they were able to ref Took great care of my A3. I hit a curb and scraped up two of my wheels. I thought I was going to have to purchase new ones but they were able to refinish them back to as good as new. The detail came out great and felt like I was driving it new off the lot. Worked around my schedule and they had a loaner available. Overall great experience. More
Other Employees Tagged: Alexis Serrano
October 25, 2016
Amazing Experience I can't thank the service staff enough for such an amazing experience. They were professional curtious and polite. They serviced my car in record ti I can't thank the service staff enough for such an amazing experience. They were professional curtious and polite. They serviced my car in record time. Exceeded my expectations in all areas. Rob was wonderful in every way. I will always and forever more bring my Audi here for service. More
Other Employees Tagged: Peter Helou
October 18, 2016
Excellent Service Brought my 2016 S4 in for its 15k service. Scheduled a week in advanced and received a loaner. Quick in and quick out, and all work was done as expect Brought my 2016 S4 in for its 15k service. Scheduled a week in advanced and received a loaner. Quick in and quick out, and all work was done as expected. Have brought my car in twice for service and couldn't be more pleased. More
October 12, 2016
Professional and thorough The maintenance on my vehicle requires extra research and steps in order to obtain special support from Audi. The service manager (Rob) was very tho The maintenance on my vehicle requires extra research and steps in order to obtain special support from Audi. The service manager (Rob) was very thorough with good follow up. I felt he had my interests in mind to get warrantee support. It may seem a small thing but I do like it that the car comes back cleaned. On a separate matter, I did contemplate doing some proactive maintenance (water pump replacement) but at nearly $500 just for the pump, this was too steep. More
October 12, 2016
Outstanding! A plus all around service.Robert was very communicative and on point. Called frequent with updates on vehicle progress. Called me as soon as vehicle w A plus all around service.Robert was very communicative and on point. Called frequent with updates on vehicle progress. Called me as soon as vehicle was ready for pick up. More
October 08, 2016
Great Service I took my car in in response to a recall notice I received and as usual received professional and exceptional service. I am never disappointed by th I took my car in in response to a recall notice I received and as usual received professional and exceptional service. I am never disappointed by the service I get from Hoffman's! More

