Robert John Lisi | Page 141

Left happy Walked in for a test drive and left with an SL. Rob and Alex were great. As was the receptionist at the front desk. Everyone was on point to make my e Walked in for a test drive and left with an SL. Rob and Alex were great. As was the receptionist at the front desk. Everyone was on point to make my experience great. More

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The staff is very helpful and accommodating. Robert helped me with my new car purchased. He showed me how to use the self parking, which I still don't quite get. He said I could come back as many Robert helped me with my new car purchased. He showed me how to use the self parking, which I still don't quite get. He said I could come back as many times as I like to get more lessons. I appreciate all the help he gave me, and probably will in the future More

Helpful 4

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Professional Concierge service It all started with Dale Cook, the salesman that gave us extraordinary service and great deal on my new 2019 GLA250 - love it! Dale is no-nonsense and It all started with Dale Cook, the salesman that gave us extraordinary service and great deal on my new 2019 GLA250 - love it! Dale is no-nonsense and has been in the industry for decades. I appreciated his forthrightness and he presented his best price - which happened to be well below MSRP price - keeping in mind we went the last day of the year. He was extremely knowledgeable about the vehicle but what I noticed that sets him above other salesmen is his effort to go beyond - for instance, he made sure I had a copy of my new insurance card before I drove off. I did not and so he printed one out for me. I wanted the weather guard liner for the trunk - he went over to parts himself, got one for me, unwrapped it and installed it for me. The parts employees could have done this, but he paid special attention - one remembers the little things right?! He introduced me to Robert who then in a wonderful calm, and patient manner went through all the details and amenities of the vehicle. Sitting inside with me to show me how to adjust the seats, set my preferences and best of all set me up with Auto Play that connected my Android to the car/Bluetooth - how to utilize the direction mode and all those important features that may not come to a 58 year old Grandma as easily! Of course I had additional questions after I got home and he has answered those as well - I was impressed by all the professionalism and attention shown. Can not wait for my next MB! More

Helpful 4

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Great experience at mb Princeton My experience with mb Princeton had been great , this is second time I got a car, first time for my wife and now for me... All process was clear, nice My experience with mb Princeton had been great , this is second time I got a car, first time for my wife and now for me... All process was clear, nice and with focus in details and info...make me feel confident with the service... I am completed satisfied... thank you to all... More

Helpful 4

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Thank you, Robert! Robert was a great help with acclimating us to my new car. He was friendly, patient, and informative. The Mercedes teddy bear safely tucked in the sea Robert was a great help with acclimating us to my new car. He was friendly, patient, and informative. The Mercedes teddy bear safely tucked in the seatbelt was a fun added touch! More

Helpful 4

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Help with new car Robert Lisi has been very helpful and patient in teaching me how to use the electronics of my new car. He offered to continue helping me, and I will t Robert Lisi has been very helpful and patient in teaching me how to use the electronics of my new car. He offered to continue helping me, and I will take advantage of that. Thank you Robert More

Helpful 4

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Excellent Experience on our first Mercedes Benz Robert was very friendly and very professional in clearly explaining the features of Mercedes Benz and made it a real great experience in this dealers Robert was very friendly and very professional in clearly explaining the features of Mercedes Benz and made it a real great experience in this dealership. Robert offered his personal phone number to contact him at any time for any help regarding the car. This has been my best and truly great experience at this dealership being the first time buyers of the Mercedes Benz. Thank you very much for making our visit a pleasurable experience. More

Helpful 4

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Our first Mercedes Vasil was very professional and willingly entertained all our questions and negotiated to his best to let the deal succeed. He is very knowledgeable i Vasil was very professional and willingly entertained all our questions and negotiated to his best to let the deal succeed. He is very knowledgeable in MB cars. I would highly recommend anyone to testdrive, and buy their Mercedes from this place. Mercedes has great fleet of cars. Truly "The Best or Nothing" experience. More

Helpful 4

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So patient and kind I am not savvy with technical operations but Robert guided me and my husband through it all with a promise to us to call him at any time. Many thanks I am not savvy with technical operations but Robert guided me and my husband through it all with a promise to us to call him at any time. Many thanks for your assistance. Thanks to Alex Shaparin for finding the perfect suv in such a short time because my previous suv was totaled in a car accident. He made a very bad situation so much better with his friendly and courteous manner. More

Helpful 5

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You never forget your first! I have wanted to try a Mercedes for a while now. Made arrangements to test drive and fell in love. The experience with the staff at this dealership wa I have wanted to try a Mercedes for a while now. Made arrangements to test drive and fell in love. The experience with the staff at this dealership was wonderful as well. They made it easy from easy the sales person Alex Shaparin to Bob Lisi's demonstration of the many wonderful features. It was a real pleasure. More

Helpful 4

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