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Robert Krueger

Overview Reviews (534) Inventory (311)

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Robert Krueger

Robert Krueger | Page 27

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.8

534 Reviews

Overview Reviews (534) Inventory (311)

Dealership Experience

19 yrs, 8 mos

4.8

534 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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534 Reviews of Robert Krueger

September 29, 2022

Dealership Rating

Employee Rating

Thanks for the courteous, timely and informative service. I’m glad to get all recall items done in one visit. I’m glad to get all recall items done in one visit. More

by DVDHOFFMANN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Oct 02, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2022

Dealership Rating

Employee Rating

My service guy was awesome, did a great job checking me in when I arrived. in when I arrived. More

by AHERR0411

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 28, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 23, 2022

Dealership Rating

Employee Rating

Good service I'm happy with texts they send me to for my appointment day appointment day More

by GOVFORD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 25, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Menomonee Falls.

September 23, 2022

Dealership Rating

Employee Rating

Charles is always extremely helpful and goes above and beyond to check things out. Robert also is very helpful. I recommend them often. beyond to check things out. Robert also is very helpful. I recommend them often. More

by ILVSNOW

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Pleugers

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Sep 25, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that Charles and Robert had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else.

September 22, 2022

Dealership Rating

Employee Rating

We are happy that this dealer takes keen interest in providing prompt, top notch service. We especially appreciate their communications, reports and texts. Thanks! we'll be back. providing prompt, top notch service. We especially appreciate their communications, reports and texts. Thanks! we'll be back. More

by yankee

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

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Sep 22, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

September 20, 2022

Dealership Rating

Employee Rating

Great service center. They have good availability for appointments compared to other dealerships. I really enjoy working with Robert Katie and Michael. They have good availability for appointments compared to other dealerships. I really enjoy working with Robert Katie and Michael. More

by LINK2PATRICK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Schulz

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Sep 21, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Patrick, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert and Mike met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2022

Dealership Rating

Employee Rating

When you sit in the waiting room and every service rep comes in saying the same recommendations for additional service to the customers waiting, just to make money, is a bit frustrating. The time before comes in saying the same recommendations for additional service to the customers waiting, just to make money, is a bit frustrating. The time before it was air and cabin filters along with additives, this last time it was wiper blades and the additives. Each one of us, the same recommendations? The real kicker this time was my wiper blades were less than a month old. The ethics of this company and really treating the customer with respect and that you really have their safety and true needs at the heart of what you do have really deteriorated since Mike left. Hard to trust a company that takes advantage of their customers this way. More

by BLAUERSDORF

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Sep 16, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 11, 2022

Dealership Rating

Employee Rating

They always answer all my questions and help me through the learning process to my truck. The service department does great work too the learning process to my truck. The service department does great work too More

by DEADI53

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Charles Pleugers

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Sep 12, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you to make your experience with us a positive one at Gordie Boucher Ford of Menomonee Falls. Please don't hesitate to reach out if you need anything else.

September 09, 2022

Dealership Rating

Employee Rating

Always great service from Robert and the crew! Work was done as promised and on time. Work was done as promised and on time. More

by jyusko505

Verified Customer

Recommend Dealer

Yes

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Sep 09, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert and our team met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

September 08, 2022

Dealership Rating

Employee Rating

The service department was so professional and kind to me. They washed my car which they don't have to do, but they did. The garage was extremely clean and everyone speaks. I all ways have a wonderful me. They washed my car which they don't have to do, but they did. The garage was extremely clean and everyone speaks. I all ways have a wonderful experience at Gordie Boucher Ford. Thank you More

by VAW5931

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Charles Pleugers , Nicholas Baackes, Alex Bair, Mauricio Morales, Matt Schiewe, Mike Schulz, Bri Vail

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Sep 09, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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