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Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 26

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
547 Reviews

Dealership Experience

19 yrs, 9 mos

4.7

547 Reviews

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547 Reviews of Robert Krueger

January 20, 2023

Dealership Rating
Employee Rating

Always a great experience coming here. I know I'm getting great service and knowledge. Won't go anywhere else! More

by Kledvina84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 16, 2023

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Employee Rating

needed a new key fob. It was ready in less time that I was quoted. Even washed the car after they were done. More

by Wkanetzke
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 06, 2023

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Employee Rating

Great service. Good communication. Easy appointment scheduling. Very happy they have shuttle service. I really appreciate that. More

by P05DADD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

January 05, 2023

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Employee Rating

Robert always delivers great customer service, which I appreciate. I also look forward to earning points on my purchases and the bonus bucks. More

by KCFIT7
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

January 04, 2023

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Employee Rating

They dont do a thorough inspection of your vehicle. My past oil change they had a few things brought to my attention that needed repair. I never had any repairs done and back for another oil change, e More

by TILE234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 08, 2023

Gordie Boucher Ford of Menomonee Falls responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please reach out to Alex Bair, Service Manager 262-255-9010. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 03, 2023

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Employee Rating

They had good customer service. Service was fast and reliable. Lounge was kept clean and stocked More

by RICOBSHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Hoeller

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Jan 03, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your experience with Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

January 02, 2023

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Employee Rating

Great friendly service people especially Robert and Joe, I went on to tell others people about how wonderful the services were thanks for everything More

by ANTHONYHULL76
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Service Communication
Recommend Dealer
Yes
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Jan 03, 2023

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Thank you for the five-star rating for our service department. We appreciate your business and hope to see you again soon, Anthony.

December 24, 2022

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Employee Rating

Service was very good everybody was very polite Bob was a fun driver thank him for .the ride . More

by FKOSTUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milan Fridl , Emily Knope

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Dec 27, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 22, 2022

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Employee Rating

Professional , courteous and I was in and out in the time limit that I was told. More

by Jsworske181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milan Fridl , Emily Knope

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Dec 22, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2022

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Employee Rating

The service area was prompt and courteous. My recall was done in good time. Ok More

by BPOLCYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 22, 2022

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you with your recall. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

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