Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 26

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

Contact Me
4.8
534 Reviews

Dealership Experience

19 yrs, 8 mos

4.8

534 Reviews

Write a Review

534 Reviews of Robert Krueger

December 15, 2022

Dealership Rating
Employee Rating

Due to a part shortage, waited five months for my car, no fault of Boucher. They were helpful, friendly and professional when I finally got to pick it up and they gave it a nice, complimentary wash. Made the More

by TWSTRUMPET
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come!

December 05, 2022

Dealership Rating
Employee Rating

Great service. Had the Works done. Truck came back clean and tires were properly inflated. More

by TRACKSGIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Schwister

Dec 06, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 01, 2022

Dealership Rating
Employee Rating

Service Department has always been good for me for the past several years. They have given me rides to work and pick me up, give me calls with update and have filled me in on details needed to make infor More

by dsgohde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Bair

Dec 04, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2022

Dealership Rating
Employee Rating

I received notice of parts available to fix a recall on my 2019 Ford Escape. The fix was very quick. I was in less than an hour. No charge either. Good job! More

by Emsteiner88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2022

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls!

November 24, 2022

Dealership Rating
Employee Rating

Robert Krueger is fantastic - professional and attention to detail I’ve come to expect and rely upon every visit More

by GB55555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2022

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls; we look forward to having you as a valued customer for many years to come!

November 24, 2022

Dealership Rating
Employee Rating

Well he asked if I wanted car wash yes but did not get they where to put new wiper s on all three but did not, I had to go back and complain then they put the new windshield wiper blades on. More

by BDANAETTE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Nov 26, 2022

BDANAETTE responded

Okay, may try again

Nov 26, 2022

BDANAETTE responded

Mr. Krueger,took a look and took care of the problem and said I would get discount if I decide to have radiator flush

November 21, 2022

Dealership Rating
Employee Rating

Customer service is always top notch here. Team is quick and very accommodating. Would recommend. More

by HANLONTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as one of our valued customers for many more years to come!

November 11, 2022

Dealership Rating
Employee Rating

Had the car for two days before they looked at it. Needed water pump & thermostat with a flush. All good now. More

by BOUDNIKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers , Nicholas Baackes, Alex Bair, Matt Schiewe

Nov 12, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. We're glad we were able to help, and we hope to see you again.

October 11, 2022

Dealership Rating
Employee Rating

Everything went well. Robert provided excellent customer service and Robert the driver who provided me with transportation to and from the dealership was great. More

by rickrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert

Oct 12, 2022

Gordie Boucher Ford of Menomonee Falls responded

Rick, Thanks for sharing your thoughts about your experience working with Robert here at Gordie Boucher Ford of Menomonee Falls. We appreciate your business and hope to see you again soon!

October 04, 2022

Dealership Rating
Employee Rating

Robert K. was very courteous and efficient. He addressed our concerns and kept us informed as the work progressed. We have always had exceptional service her More

by Rrj4951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2022

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
26
...

Dealership Inventory (311 Vehicles)

used 2019 Ford F-350 car, priced at $60,279
2019 Ford F-350
used
OXFORD WHITE exterior
Automatic
Four-wheel Drive
new 2026 Ford Ranger car, priced at $43,341
2026 Ford Ranger
new
AVALANCHE exterior
Automatic
Four-wheel Drive
used 2024 Ram ProMaster 2500 car, priced at $33,457
2024 Ram ProMaster 2500
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
new 2026 Ford Bronco Sport car, priced at $36,981
2026 Ford Bronco Sport
new
VELOCITY BLUE METALLIC exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $47,891
2026 Ford Explorer
new
RAPID RED MET TINTED CC exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $59,545
2026 Ford F-150
new
OXFORD WHITE exterior
Automatic
Four-wheel Drive