Robert Krueger | Page 50

Needed new brakes on my F250 Due to the Corno-19 virus they came and picked up my truck and dropped it off again when they were done. They always do excellent service and I have Due to the Corno-19 virus they came and picked up my truck and dropped it off again when they were done. They always do excellent service and I have never had a complaint with them. More

by RENTRAH Verified Customer Verified Customer

Report | Print

service I glad that it only took 1 day. The price was reasonable. You really good deals on oil changes. I'll be back some day. I glad that it only took 1 day. The price was reasonable. You really good deals on oil changes. I'll be back some day. More

by jsund5 Verified Customer Verified Customer

Report | Print

The service department was efficient and able to take care of my vehicle’s issue quickly. Robert was very helpful in facilitating the repair of my vehicle. He provided timely updates and kept me informed care of my vehicle’s issue quickly. Robert was very helpful in facilitating the repair of my vehicle. He provided timely updates and kept me informed on the process. More

by CRSANTIST Verified Customer Verified Customer

Report | Print

My appointment was on time and my car was fixed. 😊 I have purchased 2 vehicles fromGordie Boucher Menomonee Falls. I also sent my daughter and grandson there. All in 2015. We are very happy with everyt I have purchased 2 vehicles fromGordie Boucher Menomonee Falls. I also sent my daughter and grandson there. All in 2015. We are very happy with everything thank you. I just had a repair done and worked with Robert in the service dept. pleased with all of the service. Thank you. More

by MUCKA Verified Customer Verified Customer

Report | Print

The service was very professional. The problem was resolved to my satisfaction. The service was done in a timely manner and I was kept Informed. resolved to my satisfaction. The service was done in a timely manner and I was kept Informed. More

by VANCAITOGEORGE Verified Customer Verified Customer

Report | Print

Very accommodating, help me with a rental car and kept me informed. Repair was done well, problem was corrected and worked through the warranty claim informed. Repair was done well, problem was corrected and worked through the warranty claim More

by dmissun Verified Customer Verified Customer

Report | Print

No "real help" from the Service Rep! I would have paid $825 for a quoted repair to my 2013 Expedition, except I did an internet search for the part I was quoted and within a matter of jus I would have paid $825 for a quoted repair to my 2013 Expedition, except I did an internet search for the part I was quoted and within a matter of just a couple on minutes on my own I found info on a known problem with my exact Model & year of vehicle, describing the problem I was having. It went on further explain that my vehicle was eligible for a repair of my vehicles exact problem with potential significant safety implications at no cost under a FORD Customer Satisfaction Program. The "Service" person claimed to know nothing about it (why not?), when I called him back. Hesaid he would look into it, hung up and called me back a few minutes later and said, oh yeah, I was right, the repair would be done with the cost covered by FORD. If I hadn't done the work to search it myself, I would be $825 lighter in my bank account or indebted on my credit card. Ultimately, they did repair for no cost as they should have in the first place, but why doesn't a dealership that wants a good word from their customers to recommend to others not proactively look out for its customers and being proactive about doing what is best for them, greed? I was told sorry, that he was embarrassed and they washed my car. I think a few complementary oil changes would have gone a long way towards eliciting some good will and future recommendations for others to get their service work done at Boucher FORD of Menomonee Falls. More

by WLC1848 Verified Customer Verified Customer

Report | Print

ALWAYS GREAT SERVICE.. I LIKE THE DROP OFF AND RIDE BACK TO MY HOME. wHEN THE CAR IS DONE THEY COME AND PICK ME UP TO GET MY CAR AT THE DEALERSHIP. THE DRIVER IS A VERY PO I LIKE THE DROP OFF AND RIDE BACK TO MY HOME. wHEN THE CAR IS DONE THEY COME AND PICK ME UP TO GET MY CAR AT THE DEALERSHIP. THE DRIVER IS A VERY POLITE MAN.. HAVE ALWAYS HAD GREAT SERVICE... More

by ELLECTRIC Verified Customer Verified Customer

Report | Print

Straight to the point Took car in for standard oil change. Was informed of work that was necessary to maintain safe driving. Scheduled appt., was given an estimate, and c Took car in for standard oil change. Was informed of work that was necessary to maintain safe driving. Scheduled appt., was given an estimate, and car was fixed. Thank you to Robert Krueger for his honesty and efficiency in taking care of my vehicle. More

by wingec Verified Customer Verified Customer

Report | Print

Clean and close to home, always able to give me a ride to work and pick me back up. Easy to drop the car off work and pick me back up. Easy to drop the car off More

by CTRAVELER03 Verified Customer Verified Customer

Report | Print