Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 51

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.7
510 Reviews

Dealership Experience

19 yrs, 6 mos

4.7

510 Reviews

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510 Reviews of Robert Krueger

January 29, 2020

Dealership Rating
Employee Rating

Great! Always great survice! Get timely work done. great people to mdeal with , work always done on time! Sales force is akways friendky and there to serve y More

by COOKYMANBEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Pruski

Jan 30, 2020

Gordie Boucher Ford of Menomonee Falls responded

We set high expectations for ourselves so it's gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 29, 2020

Dealership Rating
Employee Rating

Robert was great explaining the process. However we requested explanation on why the testing was not covered under the powertrain warranty. It is not fixed More

by mike.doperalski
Recommend Dealer
Yes
Jan 30, 2020

Gordie Boucher Ford of Menomonee Falls responded

Mike, we would like to get this issue fixed to your satisfaction as soon as possible. Please contact us at 262-255-9010. We hope to hear from you soon!

January 26, 2020

Dealership Rating
Employee Rating

This time it worked out great . They did the work in one day and and washed the vehicle also gave me a ride home. The day i drop the vehicle off. More

by monaco71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mercedes Taft, Bri Vail

Jan 27, 2020

Gordie Boucher Ford of Menomonee Falls responded

We are glad to hear about our dealership going the extra mile for you!

January 24, 2020

Dealership Rating
Employee Rating

Commitment to satisfy their customers From the moment you arrive, all your vehicle care and concerns and immediate comfort will be addressed by service and staff professionals. I always ex More

by GEBAKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2020

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing! At Boucher, we strive to provide all of our customers with experience just like yours!

January 24, 2020

Dealership Rating
Employee Rating

Oil change I got my oil changed at the Boucher dealership in the falls as I purchased the oil changes when I bought the vehicle at this location. The oil change More

by SCOOPJAECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Schulz

Feb 05, 2020

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing this to our attention. Unfortunately, we are unable to contact you directly because we cannot locate your name in our system. When you have the opportunity, please contact our Service Advisor, Mike Schulz, at 262-255-9010 so we can rectify this situation. We hope to hear from you soon.

January 23, 2020

Dealership Rating
Employee Rating

Had a great experience. Service took great care of my truck needs. Thank you for getting me back into my ride. Would highly recommend this company More

by GONECAMPIN0089
Recommend Dealer
Yes
Jan 27, 2020

Gordie Boucher Ford of Menomonee Falls responded

We appreciate the recommendation!

January 22, 2020

Dealership Rating
Employee Rating

The entire process of scheduling the appointment to actual servicing of the car was smooth and seamless. Customer service executives are friendly. The waiting area is adequately equipped. More

by ANAND
Recommend Dealer
Yes
Jan 27, 2020

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for sharing!

January 15, 2020

Dealership Rating
Employee Rating

We've been going to Boucher for over 10 years. Robert in the service department has always been great to us. Great service and always friendly. More

by KILEYJMORGAN
Recommend Dealer
Yes
Jan 17, 2020

Gordie Boucher Ford of Menomonee Falls responded

Your continued patronage means the world to us, Kiley! We look forward to continuously providing you with amazing service here at Boucher!

January 13, 2020

Dealership Rating
Employee Rating

Great Cutomer Service We have purchased 3 vehicles through this dealership in the last 12 years or so and are very satisfied with the staff and the service. We will contin More

by WENDI.MORENO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mercedes Taft

Jan 15, 2020

Gordie Boucher Ford of Menomonee Falls responded

Wendi, We are so appreciative of your business and loyalty! Please don't hesitate to contact us if there is ever anything else we can assist you with! Safe travels!

January 10, 2020

Dealership Rating
Employee Rating

Warranty Service Excellent customer service. I felt very important to the employees and the care of my vehicle was very important to the employees. Outstanding servi More

by ALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2020

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review, Allen! We work really hard to meet expectations like yours and we are so happy to hear we hit the mark for you!

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