Robert Lalli
Robert Lalli at Mercedes-Benz of Paramus

Robert Lalli

Warranty Administrator

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Robert Lalli

November 04, 2025

Dealership Rating
Employee Rating

Setting up an appointment was easy. I was provided with a loaner. The associates were friendly and helpful. The car was returned to me the same day. All went well . The whole experience More

by sjkbehnke
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Ben

November 02, 2025

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Great work and great customer service I highly recommend this organization. High quality in every way More

by SIHSOFTAIL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 23, 2025

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Expensive for service but appreciate the quality and care . Very professional and thorough, like the video and pictures for reference when contacted for additional work More

by ldg07450
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 16, 2025

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Teresa was very helpful and informative about the process. She went out of her way to help with an unrelated issue to servicing. More

by umair.b.siddique
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 16, 2025

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Excellent service. Quick. Professional called in the morning and my tire was replaced within an hour. Good communication More

by Anscotto
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 12, 2025

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Knowledgeable and experienced staff. The staff is very attentive and helpful from the beginning to the end. More

by Luciecamporeale
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Recommend Dealer
Yes

October 11, 2025

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Excellent car service - they kept me up to date on everything that was happening and made the entire process super easy. More

by sk1
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 11, 2025

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They were incredible to deal with took care of everything the same thing very satisfying More

by ernie.aponte
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 04, 2025

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Employee Rating

Efficient and detailed car inspection. Makes efforts to communicate with the customer on a timely basis. Polite and accommodating. More

by wwchoy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your feedback! We’re glad to hear that our team provided a thorough and efficient inspection while keeping you informed. We appreciate your kind words and support!

October 04, 2025

Dealership Rating
Employee Rating

Service department and my advisor were very transparent with the proposed repairs and took the time to go over all options and costs. All service repairs were completed perfectly and my car is driving grea More

by jp5399
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your review! We’re glad to hear that our service team provided clear guidance and that your repairs were completed perfectly. Enjoy driving your car, and we appreciate your trust in us!

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