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Robert Lalli
Robert Lalli at Mercedes-Benz of Paramus

Robert Lalli | Page 4

Warranty Administrator

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Robert Lalli

May 11, 2022

Dealership Rating
Employee Rating

Car wash is trash need a new wash people and better wash line wash bad More

by Shy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Donna Thomas

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May 12, 2022

Mercedes-Benz of Paramus responded

Thanks for your honest feedback regarding our car wash system. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 ext. 1501

May 04, 2022

Dealership Rating
Employee Rating

This dealership is very nice and friendly. The service team helped my car and explained to me what they did to my car before giving it back More

by Shy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour, Dennis Adams , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Dan Raspanti, Donna Thomas

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May 05, 2022

Mercedes-Benz of Paramus responded

It's wonderful to hear that our team is very nice and friendly. We're glad to know that our service team was so helpful and you're pleased with everything. Thanks!

April 22, 2022

Dealership Rating
Employee Rating

Took me in the same day I called for a tire change. Very organized dealership. Friendly staff. More

by Nesreen falah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Donna Thomas, Ashley

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Apr 23, 2022

Mercedes-Benz of Paramus responded

We're very glad to know that our team was really helpful with your needs, and you found everyone to be very organized and friendly!

March 30, 2022

Dealership Rating
Employee Rating

Great service had a great experience Onix was great and made me feel like family More

by waldemarwyszomierski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour, Megan Marcotte, Dennis Adams , Carol Dooley, Carlos Perez, Dan Raspanti, Lisa Rosado

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Mar 31, 2022

Mercedes-Benz of Paramus responded

It' nice to hear that our team made sure you had a great experience and they made you feel like family. Thanks!

March 18, 2022

Dealership Rating
Employee Rating

Had a very good experience they were thorough on the repair and gave me a loaner everyone was very courteous More

by HLACOGNATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Donna Thomas

Print
Mar 19, 2022

Mercedes-Benz of Paramus responded

We're glad to hear that you had a very good experience and you're pleased with the loaner you received, and you found everyone to be courteous as well. Thank you!

March 14, 2022

Dealership Rating
Employee Rating

Although costly, the team was polite, professional and the car was serviced in a timely manner. More

by La Cubana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Dufalo, Scott Gordon

Print
Mar 14, 2022

Mercedes-Benz of Paramus responded

It's so nice to know that our team did a great job and your car was serviced in a timely manner. Thanks!

March 11, 2022

Dealership Rating
Employee Rating

The car came back to me in nicer condition, engine and body than I anticipated. More

by GORHAM.CAROLYN
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour, Dennis Adams , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Dan Raspanti, Donna Thomas

Print
Mar 12, 2022

Mercedes-Benz of Paramus responded

We're so glad to know that our team exceeded you expectations! Thanks for your very kind remarks.

March 11, 2022

Dealership Rating
Employee Rating

Good communication and easy car pick up. Friendly staff and helpful. Got the job done and I’m happy with my Tire’s and the service experience. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Perez

Print
Mar 12, 2022

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's great to know that our team provided you with good communication, and they were friendly. We're also glad to hear that Tire's was helpful to you as well.

March 11, 2022

Dealership Rating
Employee Rating

Great service and great staff. Very accommodating to customers. Always had a loaner car for me. Would absolutely recommend Paramus Mercedes Benz. More

by marionschreiber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Donna Thomas

Print
Mar 12, 2022

Mercedes-Benz of Paramus responded

Thanks for saying that our service team was very accommodating, and you appreciated the loaner car you received. Thanks for the wonderful recommendation as well.

March 11, 2022

Dealership Rating
Employee Rating

Great and efficient service with scheduling and service! Would highly recommend this dealership to anyone More

by Juliannew96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Donna Thomas

Print
Mar 12, 2022

Mercedes-Benz of Paramus responded

We really appreciate hearing that our team provided you with great and efficient service, and you're willing to recommend us so highly as well. Thanks!

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