Robert Lalli
Robert Lalli at Mercedes-Benz of Paramus

Robert Lalli | Page 4

Warranty Administrator

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Robert Lalli

March 30, 2022

Dealership Rating
Employee Rating

Great service had a great experience Onix was great and made me feel like family More

by waldemarwyszomierski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour, Megan Marcotte, Dennis Adams , Carol Dooley, Carlos Perez, Dan Raspanti, Lisa Rosado

Mar 31, 2022

Mercedes-Benz of Paramus responded

It' nice to hear that our team made sure you had a great experience and they made you feel like family. Thanks!

March 18, 2022

Dealership Rating
Employee Rating

Had a very good experience they were thorough on the repair and gave me a loaner everyone was very courteous More

by HLACOGNATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Donna Thomas

Mar 19, 2022

Mercedes-Benz of Paramus responded

We're glad to hear that you had a very good experience and you're pleased with the loaner you received, and you found everyone to be courteous as well. Thank you!

March 14, 2022

Dealership Rating
Employee Rating

Although costly, the team was polite, professional and the car was serviced in a timely manner. More

by La Cubana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Dufalo, Scott Gordon

Mar 14, 2022

Mercedes-Benz of Paramus responded

It's so nice to know that our team did a great job and your car was serviced in a timely manner. Thanks!

March 11, 2022

Dealership Rating
Employee Rating

The car came back to me in nicer condition, engine and body than I anticipated. More

by GORHAM.CAROLYN
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour, Dennis Adams , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Dan Raspanti, Donna Thomas

Mar 12, 2022

Mercedes-Benz of Paramus responded

We're so glad to know that our team exceeded you expectations! Thanks for your very kind remarks.

March 11, 2022

Dealership Rating
Employee Rating

Good communication and easy car pick up. Friendly staff and helpful. Got the job done and I’m happy with my Tire’s and the service experience. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Perez

Mar 12, 2022

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's great to know that our team provided you with good communication, and they were friendly. We're also glad to hear that Tire's was helpful to you as well.

March 11, 2022

Dealership Rating
Employee Rating

Great service and great staff. Very accommodating to customers. Always had a loaner car for me. Would absolutely recommend Paramus Mercedes Benz. More

by marionschreiber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Donna Thomas

Mar 12, 2022

Mercedes-Benz of Paramus responded

Thanks for saying that our service team was very accommodating, and you appreciated the loaner car you received. Thanks for the wonderful recommendation as well.

March 11, 2022

Dealership Rating
Employee Rating

Great and efficient service with scheduling and service! Would highly recommend this dealership to anyone More

by Juliannew96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Donna Thomas

Mar 12, 2022

Mercedes-Benz of Paramus responded

We really appreciate hearing that our team provided you with great and efficient service, and you're willing to recommend us so highly as well. Thanks!

March 11, 2022

Dealership Rating
Employee Rating

Best dealer in the area and great service for all the New Jersey area yeah More

by colonep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Donna Thomas

Mar 12, 2022

Mercedes-Benz of Paramus responded

It's so nice to hear that our team was very helpful, and you received great service as well. Thanks!

January 04, 2022

Dealership Rating
Employee Rating

I was encouraged to use the home service to change my tire, it was a little expensive but I did t mind it. Appointment set for 11:30, no one showed up, I called at 1, they said someone will show up at 1: More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Teresa Zarour , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Carlos Perez, Don Pettigrew, Donna Thomas

Jan 04, 2022

Mercedes-Benz of Paramus responded

Please allow me to apologize for your 1-star experience. At a moment of your convenience, please contact me directly to further discuss. I look forward to speaking with you. Kind regards, Mark Mickens Fixed Operations Manager markmickens@driveprestige.com 201-597-7131 extension 1501

November 19, 2018

Dealership Rating
Employee Rating

Best car dealer service When i have to take my car to the dealer it’s always a great experience. It’s not the end of the world because I’m going to be without a car, or i ha More

by HARFOUCHE7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Naim Turk Bertan, Teresa Zarour

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