Robert Lalli
Robert Lalli at Mercedes-Benz of Paramus

Robert Lalli | Page 2

Warranty Administrator

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Robert Lalli

October 12, 2025

Dealership Rating
Employee Rating

Knowledgeable and experienced staff. The staff is very attentive and helpful from the beginning to the end. More

by Luciecamporeale
Service Price Transparency
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Recommend Dealer
Yes

October 11, 2025

Dealership Rating
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Excellent car service - they kept me up to date on everything that was happening and made the entire process super easy. More

by sk1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 11, 2025

Dealership Rating
Employee Rating

They were incredible to deal with took care of everything the same thing very satisfying More

by ernie.aponte
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

October 04, 2025

Dealership Rating
Employee Rating

Service department and my advisor were very transparent with the proposed repairs and took the time to go over all options and costs. All service repairs were completed perfectly and my car is driving grea More

by jp5399
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your review! We’re glad to hear that our service team provided clear guidance and that your repairs were completed perfectly. Enjoy driving your car, and we appreciate your trust in us!

October 04, 2025

Dealership Rating
Employee Rating

Efficient and detailed car inspection. Makes efforts to communicate with the customer on a timely basis. Polite and accommodating. More

by wwchoy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your feedback! We’re glad to hear that our team provided a thorough and efficient inspection while keeping you informed. We appreciate your kind words and support!

October 03, 2025

Dealership Rating
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Absolutely delightful stuff and knowledgeable technicians. Never wait and always pleasant atmosphere. Highly recommend to have service done there. More

by Derek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour , Tamar

Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your kind words! We’re so glad to hear that our team and technicians made your service experience smooth and enjoyable. We truly appreciate your recommendation!

September 28, 2025

Dealership Rating
Employee Rating

Helpful staff, clean and comfortable waiting area. Service took slightly longer than estimated. Friendly service at the cafe. Would prefer more complimentary refreshments while waiting, not just water More

by Brufef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Sep 29, 2025

Mercedes-Benz of Paramus responded

Thank you for your feedback! We’re glad to hear our staff was helpful and that you enjoyed the comfort of our waiting area along with the café service. We also appreciate your suggestions about refreshments and the timing of service, and we’ll share them with our team as we continue to improve.

September 27, 2025

Dealership Rating
Employee Rating

The Mercedes staff member who was in charge of me kindly explained everything about the car, and while it was being repaired, they texted me every day to give me updates. The repair work was also done very More

by Hyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Sep 28, 2025

Mercedes-Benz of Paramus responded

Thank you for your feedback! We’re glad our team kept you updated and provided excellent repair service.

September 19, 2025

Dealership Rating
Employee Rating

The advisor guided me through the process very carefully and my car maintenance was performed. More

by ron.achter
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Sep 19, 2025

Mercedes-Benz of Paramus responded

Thank you for your review! We’re glad to hear that our advisor guided you through the process and that your car maintenance was completed smoothly. We appreciate your feedback!

September 18, 2025

Dealership Rating
Employee Rating

Theresa sets the example in everything she does. I adore her for all the right reasons. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Zarour

Sep 18, 2025

Mercedes-Benz of Paramus responded

Thank you for sharing such thoughtful feedback! We’re so glad to hear how much you appreciate Theresa and the wonderful example she sets. We’ll be sure to share your kind words with her.

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