Robert Madden
Robert Madden at BMW of West Chester

Robert Madden | Page 9

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
173 Reviews

Dealership Experience

7 yrs

Industry Experience

7 yrs

5.0

173 Reviews

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173 Reviews of Robert Madden

October 28, 2023

Dealership Rating
Employee Rating

Just picked up my x5 m60i and the experience was painless. Robert patiently took me on a number of test drives and had almost perfect knowledge of the models I considered. The pricing was fair and t More

by KD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli , Cameron Ashman

Oct 30, 2023

BMW of West Chester responded

We are delighted to hear you were so pleased with knowledgeable purchase experience delivered by Robert. Thank you also for recognizing Cameron for his assistance in introducing you to all the features your new BMW has to offer. Many thanks again for choosing BMW of West Chester!

August 17, 2023

Dealership Rating
Employee Rating

Robert was a great salesman. Extremely knowledgeable and informative. Was able to answer all of my questions and show me cars without any hard sales pitch whatsoever. The enti More

by Jamie Davis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Aug 18, 2023

BMW of West Chester responded

Thank you for your wonderful recognition of the knowledgeable and informative purchase experience delivered by Robert. We are delighted to hear you were so pleased. Many thanks again for choosing BMW of West Chester!

August 08, 2023

Dealership Rating
Employee Rating

We were very pleased with everything about the dealership. Robert Madden was great to deal with and very responsive to our questions. More

by janesther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

Aug 09, 2023

BMW of West Chester responded

We are delighted to hear you were so pleased with the purchase experience delivered by Robert M. Many thanks for choosing BMW of West Chester!

July 27, 2023

Dealership Rating
Employee Rating

This is my sixth or maybe seventh BMW. I THINK That says it all. I hope to be able to purchase six or seven more. More

by Rjen0625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Scott Gately , Dan McCloy

July 26, 2023

Dealership Rating
Employee Rating

Everyone was beyond professional and it's just so refreshing! I was able to buy out my lease and fully understand all of my options. It was a quick and delightful experience! Robert and Noel are fant More

by stephanie.ellis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez , Noel Montesano

July 13, 2023

Dealership Rating
Employee Rating

Did great job on my 1996 840 ci not everyone can work on this car More

by rmillermidbelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

BMW of West Chester responded

We are pleased to be able to assist you in continuing to enjoy all your 840ci has to offer. Many thanks for choosing BMW of West Chester!

July 10, 2023

Dealership Rating
Employee Rating

Love the car. It’s everything. Wish the mats that I pre ordered were there when I picked up my car. More

by Rmdozier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately , Cameron Ashman

Jul 11, 2023

BMW of West Chester responded

We regret any inconvenience. We will notify you as soon as they arrive. Many thanks for choosing BMW of West Chester!

June 20, 2023

Dealership Rating
Employee Rating

Very good experience. Even though the wait was long from ordering to delivery, we were kept well informed by Robert. The delivery of the vehicle was smooth and simple - ve More

by billp
Sales Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

BMW of West Chester responded

Thank you for your patience. We are pleased to hear Robert kept you well informed along the way. Enjoy the summer driving season and thank you from all of us at BMW of West Chester!

June 16, 2023

Dealership Rating
Employee Rating

I came into Otto's to pick up my 2022 430i from the service department and while wandering around the new car showroom, I noticed Robert was at his desk. Since he was available, I started asking some q More

by Jim B
Recommend Dealer
Yes
Jun 16, 2023

BMW of West Chester responded

Thank you for your wonderful compliments for the assistance delivered by Robert M on your recent purchase. We are thrilled to hear you were so pleased. Many thanks for choosing BMW of West Chester!

May 20, 2023

Dealership Rating
Employee Rating

Rob was great! He’s extremely knowledgeable and listened to everything I was looking for. He made the shopping and purchasing process simple and fun. I would defini More

by Emmalkaplan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

May 22, 2023

BMW of West Chester responded

We are delighted to hear that Rob listened effectively and delivered the knowledgeable and fun experience purchasing a BMW should be. Many thanks for choosing BMW of West Chester.

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