Robert Madden | Page 9
Client Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
Dealership Experience
7 yrs
Industry Experience
7 yrs
173 Reviews
Write a Review173 Reviews of Robert Madden
October 28, 2023
Just picked up my x5 m60i and the experience was painless. Robert patiently took me on a number of test drives and had almost perfect knowledge of the models I considered. The pricing was fair and t painless. Robert patiently took me on a number of test drives and had almost perfect knowledge of the models I considered. The pricing was fair and the genius Cameron spent the time to train me to use the many features on the car. Highly recommend Robert and the team at Otto’s! More
Other Employees Tagged: Nick Capparelli , Cameron Ashman
August 17, 2023
Robert was a great salesman. Extremely knowledgeable and informative. Was able to answer all of my questions and show me cars without any hard sales pitch whatsoever. The enti Extremely knowledgeable and informative. Was able to answer all of my questions and show me cars without any hard sales pitch whatsoever. The entire process was very smooth from the time I entered to completing my purchase. I would highly recommend Robert and BMW of West Chester to anyone looking to buy a luxury car. More
August 08, 2023
We were very pleased with everything about the dealership. Robert Madden was great to deal with and very responsive to our questions. dealership. Robert Madden was great to deal with and very responsive to our questions. More
Other Employees Tagged: Nick Capparelli
July 27, 2023
This is my sixth or maybe seventh BMW. I THINK That says it all. I hope to be able to purchase six or seven more. I THINK That says it all. I hope to be able to purchase six or seven more. More
Other Employees Tagged: Wilmer Rodriguez, Scott Gately , Dan McCloy
July 26, 2023
Everyone was beyond professional and it's just so refreshing! I was able to buy out my lease and fully understand all of my options. It was a quick and delightful experience! Robert and Noel are fant refreshing! I was able to buy out my lease and fully understand all of my options. It was a quick and delightful experience! Robert and Noel are fantastic! More
Other Employees Tagged: Wilmer Rodriguez , Noel Montesano
July 10, 2023
Love the car. It’s everything. Wish the mats that I pre ordered were there when I picked up my car. It’s everything. Wish the mats that I pre ordered were there when I picked up my car. More
Other Employees Tagged: Scott Gately , Cameron Ashman
June 20, 2023
Very good experience. Even though the wait was long from ordering to delivery, we were kept well informed by Robert. The delivery of the vehicle was smooth and simple - ve Even though the wait was long from ordering to delivery, we were kept well informed by Robert. The delivery of the vehicle was smooth and simple - very professional. More
June 16, 2023
I came into Otto's to pick up my 2022 430i from the service department and while wandering around the new car showroom, I noticed Robert was at his desk. Since he was available, I started asking some q service department and while wandering around the new car showroom, I noticed Robert was at his desk. Since he was available, I started asking some questions and despite the fact that I had no intention of buying a new car, I took a liking to Robert immediately. I ended up purchasing a brand new 2024 Competition M 4series convertible which would likely not have happened if not for my chance encounter with Robert. I had a request that was unavailable for my new car, but when I picked up the car, Robert had that request already installed, a great surprise. Robert is a quality individual who would be an asset to any employer. More
May 20, 2023
Rob was great! He’s extremely knowledgeable and listened to everything I was looking for. He made the shopping and purchasing process simple and fun. I would defini He’s extremely knowledgeable and listened to everything I was looking for. He made the shopping and purchasing process simple and fun. I would definitely recommend him 100x over! I really enjoyed working with him. More
Other Employees Tagged: Noel Montesano

