Robert Madden
Robert Madden at BMW of West Chester

Robert Madden | Page 8

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
173 Reviews

Dealership Experience

7 yrs

Industry Experience

7 yrs

5.0

173 Reviews

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173 Reviews of Robert Madden

January 19, 2024

Dealership Rating
Employee Rating

This car-buying experience was the best ever! The salesperson was professional, accommodating, and knowledgeable. There was absolutely no pressure, no hype, no typical car salesman nonsense. W More

by ksal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

Jan 22, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional and accommodating purchase experience delivered by Robert. Many thanks from all of us here at BMW of West Chester!

January 17, 2024

Dealership Rating
Employee Rating

The best dealership I have visited so far. Purchased Mercedes Benz and Acura before. Right attitude no pressure and respect to potential customers. More

by onlineknowhow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney , Noel Montesano

Jan 18, 2024

BMW of West Chester responded

We are thrilled to hear you were so pleased with the purchase experience delivered by our team here at BMW of West Chester!

January 16, 2024

Dealership Rating
Employee Rating

The team worked together to make me happy in an extremely difficult situation! Thanks for all your help More

by floquad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately, Ian Martin, Nick Capparelli , Jordan Adams, Cameron Allen, Donna Griffith

Jan 17, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our team here at BMW of West Chester!

January 15, 2024

Dealership Rating
Employee Rating

Robert Madden was the best sales person I ever dealt with, and I have owned over 40 cars. Extremely helpful and accommodating. The showroom is spectacular and customers get great service and benefits. More

by Gene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noel Montesano

Jan 16, 2024

BMW of West Chester responded

We are thrilled to hear your were so pleased with the helpful and accommodating purchase experience delivered by Robert! Many thanks from all of us here at BMW of West Chester!

December 30, 2023

Dealership Rating
Employee Rating

Robert Madden was a great help through the very efficient process buying an X3. Very nice dealership, too. More

by Joe D
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

Jan 02, 2024

BMW of West Chester responded

Thank you for your wonderful compliments for the purchase experience delivered by Robert!. We are delighted to hear you were so pleased. Many thanks again for choosing BMW of West Chester!

December 11, 2023

Dealership Rating
Employee Rating

I had a great experience purchasing my vehicle at BMW of West Chester. We worked the entire deal via text & it was a very smooth transaction. Definitely would recommend this salesperson & dealership. More

by Longjlong007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2023

BMW of West Chester responded

We are delighted to hear you were so pleased with the efficient and smooth purchase experience facilitated by Robert. Many thanks from all of us here at BMW of West Chester!

November 17, 2023

Dealership Rating
Employee Rating

BMW of West Chester is a reliable place to have your vehicle serviced. The parts are genuine, the warranty is nationwide, and they stand behind their product. More

by Antony Blubello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

BMW of West Chester responded

Many thanks Anthony for your outstanding recognition of the performance by our team here at BMW of West Chester!

November 15, 2023

Dealership Rating
Employee Rating

Everything was great except I've not heard from them to do the follow-up walk-through on the car. I'm still only utilizing about 20% of the features Rod was fantastic and a shout out to Joe Fritz in mai More

by SGREEN14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney , Noel Montesano, Joe Fritz

Nov 17, 2023

BMW of West Chester responded

We want you to enjoy all the features you new BMW has to offer. Robert will be reaching out to assist you. Thanks again for choosing BMW of West Chester!

November 07, 2023

Dealership Rating
Employee Rating

Good experience. Robert was knowledgeable and organized. Cameron is very helpful. Have had 2 sessions with him and very pleased. More

by kdowd628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli , Cameron Ashman

Nov 08, 2023

BMW of West Chester responded

Thank you for recognizing Robert for delivering a knowledgeable and organized purchase experience for you. We are delighted to hear Cameron has been able to help you learn about your new BMW and all the features it has to offer. Many thanks for choosing BMW of West Chester.

November 03, 2023

Dealership Rating
Employee Rating

Excellent sales and service staff. BMW team does their best to provide ultimate driving experience. More

by MIchaelH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Melissa Gibson , John Keenan

Nov 03, 2023

BMW of West Chester responded

Thank you for your wonderful compliments for our sales and service teams here at BMW of West Chester!!

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