Robert Marstellar | Page 2
Sales Consultant
Don White's Timonium Chrysler Dodge Jeep Ram
10300 York Rd
Cockeysville, MD 21030
30 Reviews
Write a Review30 Reviews of Robert Marstellar
January 11, 2022
Rob Marsteller is nothing but amazing. Today we purchased another Ram ProMaster. The sales transaction is so easy with him because of his outstanding communication. He personally delivered the ve purchased another Ram ProMaster. The sales transaction is so easy with him because of his outstanding communication. He personally delivered the vehicle with the paperwork to be signed to our company. The entire process took less than 15 minutes. As always, he took the time to answer our questions and demonstrate all of the features on the new Promaster. This is now my sixth vehicle I have purchased from Rob and will keep coming back for all future purchases! More
November 30, 2021
Perfect Buying Experience! Trevor was in contact with me throughout the entire process. Trevor was the reason I purchased a Challenger. Rob was able to get me into the perfect vehicle that fit my budget. He throughout the entire process. Trevor was the reason I purchased a Challenger. Rob was able to get me into the perfect vehicle that fit my budget. He knew what I was looking for and was very helpful. I hit a snag in my insurance but Rob was patient and helped me get the coverage I needed. Ken in finance was very friendly and honest. Thanks Guys!! More
Other Employees Tagged: Trevor Hill , Ken from finance
October 06, 2021
Rob and the gentleman in finance were just as determined as I was for me to leave with the work can. It meant alot since I needed the work van in order to keep my job. as I was for me to leave with the work can. It meant alot since I needed the work van in order to keep my job. More
September 26, 2021
From salesman Myles, sales manager and finance mgr everyone were great. Myles for a young man, had great sales techniques and not pushy. He had everything ready and organized when I came to see and dr everyone were great. Myles for a young man, had great sales techniques and not pushy. He had everything ready and organized when I came to see and drive our gladiator. Rob the sales manager understood my temporary financial situation due to wife health issues and made our deal work in a way I didn’t feel possible . Finance manager was not pushy and explain everything and I found a coverage that would make wife not worry about driving. But best of all was the Myles stayed late to drive me back to pa to get paper work and check due to wife health . That was over the top until he called me the next day to see how wife and I were doing and how was the gladiator. Not a quick call but a caring call. Highly recommend that team. Some advice when the number isn’t what u want , relax and explain why it doesn’t work to rob and let him work outside the box . Great job guys More
Other Employees Tagged: Myles Williams
January 27, 2021
Your sales staff communicates well before the customer reaches the dealership, does a lot of legwork to balance financing and inventory, to find a fit for what I wanted and the parameters of the deal. I reaches the dealership, does a lot of legwork to balance financing and inventory, to find a fit for what I wanted and the parameters of the deal. I honestly did not think I could get into a new vehicle, and Don White's sales staff impressed and surprised me. I had some past service issues, but with this purchase, coming back the next day to take care of some owed items (dealership to me, me to dealership) the service write handled it well and efficiently. More
Other Employees Tagged: James Johnson, Ian Deveroux, Trevor Hill, Earl Wilson
January 03, 2021
Rob was wonderful to work throughout the entire process, from internet inquiry to closing the deal. The entire team was great to work with, honest and straightforward. from internet inquiry to closing the deal. The entire team was great to work with, honest and straightforward. More
December 12, 2020
Everyone was very friendly and welcoming from the time I walked in the doors! Rob was extremely patient with me when I had a lot of questions and very knowledgeable. walked in the doors! Rob was extremely patient with me when I had a lot of questions and very knowledgeable. More
October 01, 2020
Very good service, informative and knowledgeable. Keeps track of service that needs to be done in a timely manner. Always feel like I’m being treated fairly track of service that needs to be done in a timely manner. Always feel like I’m being treated fairly More
Other Employees Tagged: James Johnson, Jessica Griffin
August 29, 2020
This was my second lease with Don White's. Both have gone very smoothly. The latest with Rob Marsteller was exceptional. Rob thoroughly analyzed my end of lease options and was able to recommend the best opt very smoothly. The latest with Rob Marsteller was exceptional. Rob thoroughly analyzed my end of lease options and was able to recommend the best option. Financing was smooth and painless with no hard pressure tactics. The service process has always been very good. No better dealership to buy or lease a car or truck. More