Robert McMahon

I just wanted to share my exceptional experience with Empire Ford Inc. The truck I purchased looked even better in person than it did in the photos! I really appreciated Bryce's transparency and his fort Empire Ford Inc. The truck I purchased looked even better in person than it did in the photos! I really appreciated Bryce's transparency and his forthcoming nature during our initial call. Additionally, Rob was incredibly patient as I traveled to the dealership, despite the personal delays I encountered along the way. Thanks again for the wonderful service! Best regards, Vernon Bostic More

by vkbostick1 Verified Customer Verified Customer

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I’m located in Dallas on liked a truck more than 1600 miles in Massachusetts and bought it on cash. Rob McMahon was the sales representative and it was the best new car buying experience for me in the la miles in Massachusetts and bought it on cash. Rob McMahon was the sales representative and it was the best new car buying experience for me in the last 20 years. Fair pricing and no tricks and honest service. I hope all agents and dealership work like them. Keep it up Rob. More

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Dealership is very family like, very talented and knowledgeable staff that I have dealt with from previous sales throughout the years and a very calm atmosphere. Rob Mcmahon was very detailed and tho knowledgeable staff that I have dealt with from previous sales throughout the years and a very calm atmosphere. Rob Mcmahon was very detailed and thorough throughout the whole sales process as was Rob Perez in financing. I left knowing that a great deal was made and look forward to doing business in the future With sales and service. More

by oliveira8081 Verified Customer Verified Customer

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Rob is a great salesman to deal with and I would buy from him again. him again. More

by jaymongy Verified Customer Verified Customer

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Kevin B (and Robert McMahon) excelled in customer service. I appreciate their prompt communications with me regarding purchase of 2025 Ford Maverick xlt. Answering all my inquiries in detail in p service. I appreciate their prompt communications with me regarding purchase of 2025 Ford Maverick xlt. Answering all my inquiries in detail in phone and in person. I enjoyed my interactions tremendously. Lovely gentleman. I will gladly do business through them again. More

by mtnn Verified Customer Verified Customer

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Rob was very helpful and kind, with our decision. I would recommend him to everyone. I would recommend him to everyone. More

by llake2007 Verified Customer Verified Customer

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I love owning a Ford. My wife and I both own fords. It was time for me to upgrade my Truck to something newer and more reliable. The sales man McMahon was very knowledgeab My wife and I both own fords. It was time for me to upgrade my Truck to something newer and more reliable. The sales man McMahon was very knowledgeable and helpful. He listened to our needs and wants. We bought a 2021 Ford Escape. We will be referring people to him as well as this dealership. They helped us out and got us into a much better car. More

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Very easy to work with did not have to spend a lot of time haggling price Was very fair. There was a small issue with turning over the plates from another truck management took care of me as well as Rob time haggling price Was very fair. There was a small issue with turning over the plates from another truck management took care of me as well as Rob McMahon More

by robert@guindonscape.com Verified Customer Verified Customer

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Everyone I dealt with was fair and professional, rare these days in New car dealerships. these days in New car dealerships. More

by tommullins1 Verified Customer Verified Customer

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When I sat down to to sign the financing documents the agreed upon month payment between myself and the salesperson was very different. I was very clear up front to the salesman and the sales manager that agreed upon month payment between myself and the salesperson was very different. I was very clear up front to the salesman and the sales manager that I would not agree to purchase the vehicle if the payment was even 1 dollar over $900. When I sat yo sign the payment was in the mid 900's. I got up to leave and of course the manager came in and fixed it. It may seem to them like it's not a big deal but I spent many hours there in the morning and I eventually left because the payment wasn't where I needed it to be. I told them I would just purchase the new truck at a later date when the numbers worked. I got a call from the sales manager about an hour later that he was able to make some changes to the deal and it would now be $900 per month. They then asked me to come in about 4 hours later to sign so they could get the truck ready. I did come back at that time and that is when I sat with finance and was shown the payment in the mid 900's. It was as i said eventually changed back to 900 per month but I definitely wasn't happy having to again address the payment. Also almost 3 weeks after I purchased the truck the bank that held the note on the truck I traded in contacted me telling me that they would be putting a late payment on my credit if the loan was not paid off in the next 3 business days. I had to go to the dealer and look into what happened. Also the bank had contacted them a week before Nov 15th and was told the payment would be overnighter to them that day. It wasn't. They finally received it Nov 22nd, it was sent on Niv 21st. I have purchased all of my business trucks at this location with the previous ownership and NEVER had any if theses type of finance issues. More

by DETERA Verified Customer Verified Customer

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