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Robert McMillan
Robert McMillan at Pat Lobb Toyota of McKinney

Robert McMillan | Page 11

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
155 Reviews
5.0

155 Reviews

Write a Review

155 Reviews of Robert McMillan

August 18, 2022

Dealership Rating
Employee Rating

Everyone was very friendly, the had a nice waiting area with drinks, and my car got done in a good amount of time! Overall 👍 More

by Matthew_Thouin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 19, 2022

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Matthew. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

August 17, 2022

Dealership Rating
Employee Rating

Robert has the best customer service & best attitude! He always gives an accurate time frame of when work will be completed and explains everything thoroughly. More

by Shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 18, 2022

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for Robert in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

August 11, 2022

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Employee Rating

Pleased with the service and service department. Very clean and efficient. Have been using the service department for about 10 years. More

by homerlinda2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khaled Fares, John Fulgoni

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Aug 14, 2022

Pat Lobb Toyota of McKinney responded

Hello Linda! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Tony Yazbeck General Sales Manager

August 04, 2022

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Employee Rating

I had no appt but they entertain me right away. Richard McMillan is excellent and provided me the quote I needed to fix my car. More

by Genrico1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 05, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

August 01, 2022

Dealership Rating
Employee Rating

Easy process and good service. Very helpful and friendly shuttle service also. No problems or issues More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver

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Aug 01, 2022

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

July 29, 2022

Dealership Rating
Employee Rating

Got my car in and out at the at schedule time while I waited in the Lobby. More

by Sandymae52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 01, 2022

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

July 24, 2022

Dealership Rating
Employee Rating

Great Service and very efficient! Robert is a great service advisor and he is always vey helpful! More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 25, 2022

Pat Lobb Toyota of McKinney responded

We are very happy Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

July 12, 2022

Dealership Rating
Employee Rating

Nice staff and fast service. Need to explain what was done and coming services may be needed to the customer. More

by Xiangdong Shi
Friendliness
Recommend Dealer
Yes
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Jul 12, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your review! We appreciate you choosing Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

July 11, 2022

Dealership Rating
Employee Rating

Like that they have express service for oil changes. Comfortable lounge to wait for service to be completed. More

by RFramp
Customer Service
Recommend Dealer
Yes
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Jul 12, 2022

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

July 09, 2022

Dealership Rating
Employee Rating

The place is so clean and big. The service crews are friendly. Overall waiting time was less than 1hr which is impressive. More

by geodesic01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 11, 2022

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

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