Robert McMillan
Robert McMillan at Pat Lobb Toyota of McKinney

Robert McMillan | Page 12

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
156 Reviews
5.0

156 Reviews

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156 Reviews of Robert McMillan

July 09, 2022

Dealership Rating
Employee Rating

The place is so clean and big. The service crews are friendly. Overall waiting time was less than 1hr which is impressive. More

by geodesic01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney, we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

June 22, 2022

Dealership Rating
Employee Rating

The people here are very friendly, courteous, and professional in executing their jobs. Fast service… More

by acpanthera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Casper , Alex Ruvalcaba

Jun 22, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

June 17, 2022

Dealership Rating
Employee Rating

Excelente customer service. Prompt and fast service. Robert Mcmilan was a PLEASURE to work with him. Outstanding service!! I did not have an appointment for the service n More

by mariabmartinez66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Pat Lobb Toyota of McKinney responded

Maria, Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

June 16, 2022

Dealership Rating
Employee Rating

Got in and out fast with my oil change. Very nice salesperson Robert and a free car wash! More

by PennySW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Pat Lobb Toyota of McKinney responded

Penny, It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

June 05, 2022

Dealership Rating
Employee Rating

Had OEM tire in stock to replace road damaged tire. I was in and out including regular scheduled oil change in less than an hour. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

June 04, 2022

Dealership Rating
Employee Rating

Great staff in sales, financing and service. Very customer oriented dealership. Lots of seating with comfortable chairs and refreshments available. More

by TMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Salm, Braden Sjoblom

Jun 06, 2022

Pat Lobb Toyota of McKinney responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Pat Lobb Toyota of McKinney; we look forward to having you as one of our valued customers for many more years to come! Arik Florczak Service Director

June 04, 2022

Dealership Rating
Employee Rating

Thank you so much Robert McMillan for the great service you have provided today! I will definitely recommend you to all my friends and family. I was extremely satisfied with the quality and also the short More

by Creuza.santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're glad to hear that you found your experience with Robert to be a positive one. We look forward to having you as one of our valued customers for years to come, Santos. Arik Florczak Service Director

May 16, 2022

Dealership Rating
Employee Rating

Robert my advisor was very helpful and considerate. He took the time to explain and go over everything that needed to be done. Overall a very good experience. More

by Weststarmoving
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

May 12, 2022

Dealership Rating
Employee Rating

Worked with Robert McMillan, who was terrific. Everyone I dealt with was courteous and professional. Robert was knowledgeable, easy going and made it simple. I got my truck back thr very next d More

by brentqueen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mel Williams

May 13, 2022

Pat Lobb Toyota of McKinney responded

Brent, Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

May 01, 2022

Dealership Rating
Employee Rating

I’ve used Pat Lobb Toyota for close to fifteen years and consistently receive absolutely excellent service. The staff is well trained, courteous, and client focused. More

by flukier-whorls0g
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
May 02, 2022

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

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