Robert Monia
Robert Monia at Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
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Robert Monia | Page 2

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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

2121 Martin Luther King Jr. Blvd
Eugene, OR 97401

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4.5
193 Reviews
4.5

193 Reviews

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193 Reviews of Robert Monia

June 14, 2023

Dealership Rating
Employee Rating

I would have given you a perfect five but the service department won't call me back about needed repairs on my truck. We've called more than once disappointing More

by BADKITTY1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Sam Barnard, Service Manager

Jun 16, 2023

BADKITTY1229 responded

I called and left a message again today asking for a call back to set up the appointment for my truck. I still haven't received a call back I responded to this survey still haven't received a call back

May 26, 2023

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This was the second truck my wife and I bought from your dealership. We realy liked the young man that walked ws through the Pryor buying service. A marine by the way, No one is perfect, he should have been More

by ALMAMIX11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 26, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 26, 2023

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Everyone there is so kind and helpful. Showing up to get the oil changed was super easy More

by LYNNEVERTS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dakota Griesel

May 26, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Sam Barnard, Service Manager

May 11, 2023

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The process was easy and enjoyable. We never felt pressured and we were in and out quickly. More

by STEPHANIELYNNMEYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lithia Chrysler Jeep Dodge of Eugene. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 05, 2023

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Employee Rating

Quick, efficient process with paperwork and finance. I was happy with the whole purchase process of my new plug in Jeep! More

by WOODSIE_101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

April 23, 2023

Dealership Rating
Employee Rating

Thank you. It was a pleasure doing business with you. Love my Truck & Suv..Buy,Buy,Buy ⭐️⭐️⭐️⭐️⭐️ More

by CIN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Robert Bennett | General Manager

April 17, 2023

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Mr Monia work extremely hard to ensure we found the car we wanted and at the right price. More

by BOECHLER242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

April 12, 2023

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Employee Rating

Great sales experience! I appreciate John Lamboy’s quick responses and making it an easy process. More

by EDSTRONGPDX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lamboy

Apr 13, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for leaving this awesome review of our dealership. John truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

April 02, 2023

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Outstanding service and very fast car buying process. Salesman James was absolutely fantastic answering questions. More

by Phyllis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James McLean

Apr 03, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Phyllis, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lithia Chrysler Jeep Dodge of Eugene. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

March 31, 2023

Dealership Rating
Employee Rating

They did a really good job of working with my extended warranty and getting my truck back up and running More

by Zachsstnedurg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you down the road. Sincerely, Robert Bennett | General Manager

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