Robert Munoz
Asst. Service Manager
Volvo Cars Santa Monica
1631 Santa Monica Blvd
Santa Monica, CA 90404
183 Reviews
Write a Review183 Reviews of Robert Munoz
May 04, 2024
Robert Munoz and his staff were excellent. Kind, smart, and efficient. They cared about me as a customer. In today’s world, service matters - and our cars are our every day concern. Robert and Kind, smart, and efficient. They cared about me as a customer. In today’s world, service matters - and our cars are our every day concern. Robert and his staff just made it easier for me to trust the job. Interesting. A mechanic walked in to talk with Robert. He had done an entire job and was given the wrong filter. He told Robert he had to start over. Take it apart. But. He had a smile. He understood that this was his job / no matter the wrong filter. He cared about getting it right. I was impressed that this mechanic is part of the Volvo staff. So thank you for my day! More
May 03, 2024
It was so easy and wonderful to work with the Volvo team on servicing our vehicle. They picked it up at our home, and brought it back clean and all ready to go, completing the maintenance and caring for the on servicing our vehicle. They picked it up at our home, and brought it back clean and all ready to go, completing the maintenance and caring for the car as if it was their own. I really appreciated the valet service and will definitely take advantage of it again in the future. Amazing to have your car serviced while you work and never have to do anything more than set an appointment and hand someone your keys. Bravo! More
May 03, 2024
Great service with the valet option. Was hassle free, easy, and quick. Positively surprised really. Volvo Santa Monica’s customer service has been fantastic (also bought the car there). Was hassle free, easy, and quick. Positively surprised really. Volvo Santa Monica’s customer service has been fantastic (also bought the car there). More
April 30, 2024
Robert and his groups were terrific. They took my car right in, saw to it that I was comfortable and understood timing, explained the results when done. I appreciate all they did! They took my car right in, saw to it that I was comfortable and understood timing, explained the results when done. I appreciate all they did! More
April 30, 2024
Robert was wonderful. Very attentive and thorough. This was my first service. I bought my car year year ago. I'm looking forward to him taking care of my car in the future Very attentive and thorough. This was my first service. I bought my car year year ago. I'm looking forward to him taking care of my car in the future. That said, I had a bad experience setting up my appointment with the bot and the app. Since it was my first experience I had questions but could not find a human. Now, I know how to reach Robert for future visits but as a first time with service that was frustrating. More