Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 2

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
662 Reviews
4.9

662 Reviews

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662 Reviews of Robert Munoz

June 02, 2026

Dealership Rating
Employee Rating

The warranty period on my car has ended but I still go back to Volvo Cars Santa Monica because it is alwys a good experience. Klaus and Robert are always pleasant and Klaus doublechecks to see if there a More

by LINDAPETERSON306
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Jun 02, 2026

Volvo Cars Santa Monica responded

Hi Linda, it is great to hear you still choose Volvo Cars Santa Monica because of your positive experiences. We are glad Klaus and Robert continue to make each visit pleasant and that the added services like pickup, drop off, and a clean car make things more convenient. We appreciate your continued trust and look forward to seeing you again.

June 01, 2026

Dealership Rating
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It was a very easy experience. I was able to do everything over text and they delivered my car. More

by JTSCATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Jun 02, 2026

Volvo Cars Santa Monica responded

Hi, we are glad to hear your experience was easy and that handling everything over text made the process more convenient. It is great knowing the delivery service worked well for you. We appreciate you choosing Volvo Cars Santa Monica and hope you enjoy your new vehicle.

May 31, 2026

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Robert was quick to respond and followed up on finding out what work was covered by warranties. Valet pick up was also very helpful. Appreciate their help. More

by BONNY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 31, 2026

Volvo Cars Santa Monica responded

Hi, We are glad to hear Robert was prompt in his responses and helped clarify what was covered under warranty. It is also great to know the valet pickup added convenience to your visit. We appreciate you choosing Volvo Cars of Santa Monica and look forward to assisting you again in the future.

May 31, 2026

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Amazing. ! Opposite of poor service at Galpin. Customer driven; whereas, Galpin makes you feel like they are doing you a favor. The extra 10 minutes from th More

by MIKE@PROCOREINT.COM
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Volvo Cars Santa Monica responded

Hi, it is great to hear that Mike provided a positive experience and helped make your visit feel customer focused. We are glad everything was handled smoothly from start to finish. We appreciate you choosing Volvo Cars of Santa Monica and look forward to seeing you again when you need us.

May 28, 2026

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Solid customer engagement. The team worked hard to ease the disturbance of work delays with parts. More

by MKISGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

May 29, 2026

Volvo Cars Santa Monica responded

Hi, we really appreciate you taking the time to share your feedback about Volvo Cars of Santa Monica. We are glad to hear the team stayed engaged and worked hard to help minimize the inconvenience caused by parts delays. We appreciate your patience throughout the process.

May 25, 2026

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Volvo Santa Monica service is the best! Been going here for years. Always great and reliable! More

by ERIC@ERICKOPS.COM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

May 25, 2026

Volvo Cars Santa Monica responded

Hi Eric! We appreciate your shoutout to our team at Volvo Cars Santa Monica! We'll see you next time!

May 21, 2026

Dealership Rating
Employee Rating

I recently brought my car in for service at Volvo Cars Santa Monica, and the experience was outstanding from start to finish. The maintenance was incredibly thorough and efficient, and the team paid atten More

by Jiming
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Francisco Aguilar, Klaus de Paz

May 21, 2026

Volvo Cars Santa Monica responded

Hello, we are happy to hear your experience with Volvo Cars of Santa Monica was such a positive one. It is great that the service team delivered detailed work while also making sure your vehicle was returned in excellent condition. Robert Munoz will be glad to hear his quick follow up helped give you peace of mind after your visit.

May 20, 2026

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It was yet another easy and convenient service visit, Robert and his team are the best! More

by mrsalpert
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 21, 2026

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience with Volvo Cars of Santa Monica. It is great to hear your service visit was easy and convenient. It is also good to know Robert and his team continue to take good care of you. We appreciate you taking the time to leave your feedback.

May 17, 2026

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The staff is very helpful and everything was professional and communicated very well so I will keep coming here for service. More

by CANDYBORODITSKY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

May 18, 2026

Volvo Cars Santa Monica responded

Hello Candy, thank you for your thoughtful review of Volvo Cars of Santa Monica! We are happy to hear the team kept you well informed throughout your visit and provided the professional service you were looking for. It means a lot to know you plan to return for future service visits, and we look forward to welcoming you back!

May 13, 2026

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Employee Rating

Made My care a priority íon a busy morning cut the problem ie engine light sign on conectes to My loose gás cap who knew!? Thank you Robert and team! More

by ardg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

May 14, 2026

Volvo Cars Santa Monica responded

Hi, great to hear Robert and the team at Volvo Cars of Santa Monica were able to quickly get you taken care of during a busy morning. Glad it turned out to be something simple with the gas cap. Thanks for sharing your experience.

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