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Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
616 Reviews
4.9

616 Reviews

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616 Reviews of Robert Munoz

March 14, 2026

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Employee Rating

Everyone was friendly and helpful. Appreciated the greeter (don’t get her name) being so hospitable and my service advisor, Klaus, for his exceptional customer service. More

by BRITTCARTER87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

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March 13, 2026

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Excellent and efficient service, as always. Highly recommend working with Volvo Santa Monica as your dealer! More

by RFINE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

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Mar 14, 2026

Volvo Cars Santa Monica responded

Hello, thank you for your feedback about Volvo Cars of Santa Monica. We’re glad to hear our team continues to provide excellent and efficient service. Your recommendation means a lot and is greatly appreciated.

March 13, 2026

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Robert Munoz is always friendly and helpful and goes out of his way to provide top customer service. More

by CDAVIES1
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Yes
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Mar 14, 2026

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars of Santa Monica. We’re glad Robert Munoz consistently provides friendly, helpful service and goes the extra mile for customers. Your kind words mean a lot to him and the team.

March 06, 2026

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Employee Rating

Attentive service from Robert Munoz and got a rental car as very much needed on the day of service. More

by MPHBANNING
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

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Mar 06, 2026

Volvo Cars Santa Monica responded

We're glad Robert provided attentive service and that the rental car was helpful during your visit. We appreciate your support at Volvo Cars Santa Monica!

March 05, 2026

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Roberto is extremely professional and helpful. I wouldn’t trust anyone else with my Volvo. More

by LCAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

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Mar 05, 2026

Volvo Cars Santa Monica responded

Thank you for trusting Roberto & the Volvo Cars Santa Monica team with the care of your vehicle! We're truly grateful for your support and look forward to continuing to serve you in the future!

March 03, 2026

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Amazing service! Ian took great care of us. Love getting service done at this location More

by Honu Coffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

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Mar 04, 2026

Volvo Cars Santa Monica responded

Hi, we’re glad to hear your visit to Volvo Cars of Santa Monica was so positive. It’s great that Ian took excellent care of you, and we appreciate you trusting us with your vehicle.

March 01, 2026

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Everything went very smoothly. Fast and friendly service. Will definitely come back again next time. Thanks. More

by ORENROSENTHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

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Mar 03, 2026

Volvo Cars Santa Monica responded

Thank you for sharing your five-star experience, Oren! We truly appreciate your business, and we hope to see you back at Volvo Cars Santa Monica next time. Safe travels!

February 28, 2026

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The dealership itself is small, but they have really nice people working there. I got my car serviced here and they are very good! Nice and friendly staff and have a quiet place to wait the 2 hours to get se More

by JEFF.MORO
Workmanship
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Recommend Dealer
Yes
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Mar 01, 2026

Volvo Cars Santa Monica responded

Hi Jeff, we're glad to know you found our team friendly and efficient during your service visit. We look forward to seeing you again at Volvo Cars Santa Monica! Safe travels!

February 28, 2026

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From driving up to picking up the car the team at SM Volvo was amazing! More

by ASHERMAN6
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Recommend Dealer
Yes
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Mar 01, 2026

Volvo Cars Santa Monica responded

Hi Asher! Thank you for leaving us this five-star review and for your kind words about our service team at Volvo Cars Santa Monica! We'll see you next time!

February 27, 2026

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I appreciate friendliness and care of staff. However the problem was not resolved needs attention. More

by NOREEN.LAZO
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2026

Volvo Cars Santa Monica responded

Hi Noreen, thank you for your feedback. We’re glad to hear our staff made you feel welcomed and cared for. We are sorry that your issue wasn’t fully resolved and understand how important it is to have it addressed. Please contact us at your convenience so we can make sure your vehicle gets the attention it needs.

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