Robert Munoz | Page 15

The staff was very helpful and knowledgeable. I am confident in my cars safety and upkeep I am confident in my cars safety and upkeep More

by kvberg Verified Customer Verified Customer

Print

My dedicated service specialist, Robert, at Volvo Santa Monica provided a very polite, professional and timely regular service appointment. Monica provided a very polite, professional and timely regular service appointment. More

by RPA Verified Customer Verified Customer

Print

I had Robert as service manager, and the service is great and very helpful staff. Overall a great experience! and very helpful staff. Overall a great experience! More

by PATRIK Verified Customer Verified Customer

Print

Amazing. Super nice and very helpful. He was very knowledgeable and answered all my questions. Super nice and very helpful. He was very knowledgeable and answered all my questions. More

by PNIKFARJAM Verified Customer Verified Customer

Print

Robert, Lili and the entire staff at SM Volvo server were great. Efficient, helpful and polite. Very easy. great. Efficient, helpful and polite. Very easy. More

by AWRONCI Verified Customer Verified Customer

Print

I was able to get a same day appointment. Service was prompt. Team members were very kind and helpful. Service was prompt. Team members were very kind and helpful. More

by Natalie Campbell Verified Customer Verified Customer

Print

Robert and Volvo provide great customer service. Robert is in communicatin throughout the whole process. I am recommending him with high marks! Robert is in communicatin throughout the whole process. I am recommending him with high marks! More

by rkearey Verified Customer Verified Customer

Print

I came in for a recall software update. Robert and his team had me in and out super quickly but still did a thorough inspection of fluids, treads, etc. and a nice car wash. Robert and his team had me in and out super quickly but still did a thorough inspection of fluids, treads, etc. and a nice car wash. More

by SAM.SANTA.MONICA Verified Customer Verified Customer

Print

Robert was friendly, efficient and communicative when my car needed a software update on a safety recall. car needed a software update on a safety recall. More

by DMWALLER Verified Customer Verified Customer

Print

Here are the positives: having my car picked up and returned to me with barely a hitch (a little delay but no bigggie), having access to Robert by text as well as the drivers, getting a summary in writ returned to me with barely a hitch (a little delay but no bigggie), having access to Robert by text as well as the drivers, getting a summary in writing as well as a video explaining and showing everything that was done, total accountability and appreciation for my patience when an unexpected delay occurred, reasonable costs, honest feedback about the conditions of my car that didn’t feel like gouging or hyperbole. Just facts. I’m extremely grateful and there was no downside. More

by ELLENKATZ Verified Customer Verified Customer

Print