Robert Munoz | Page 17

Great communication and responsiveness! Everyone was super friendly and willing to answer all my questions. Everyone was super friendly and willing to answer all my questions. More

by LSASSON Verified Customer Verified Customer

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Robert was helpful but he only stepped in after I had issues with other service representatives not following up with me on a timely basis. Other service members were not communicative and did not manag issues with other service representatives not following up with me on a timely basis. Other service members were not communicative and did not manage time expectations well. More

by VALFEHLMANN Verified Customer Verified Customer

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Prompt and efficient. Did what they said they were going to do and completed on time. Did what they said they were going to do and completed on time. More

by JSCURRIER Verified Customer Verified Customer

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Robert was so pleasant. Took care of the car and heir ne updated. Great customer service Took care of the car and heir ne updated. Great customer service More

by NHIEKALI Verified Customer Verified Customer

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Robert Munoz is terrific! He keeps you on top of what is happening with your car. Also, as we are elderly, we really appreciate the dealership’s Valet Service! He keeps you on top of what is happening with your car. Also, as we are elderly, we really appreciate the dealership’s Valet Service! More

by CLZUCKER Verified Customer Verified Customer

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What makes the dealership great is Robert Munoz, the most helpful associate I have ever dealt with, he's super smart, helpful, detailed oriented and kind...he is simply incredible!! helpful associate I have ever dealt with, he's super smart, helpful, detailed oriented and kind...he is simply incredible!! More

by TRAWITT Verified Customer Verified Customer

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Very responsive. Robert is the best in the biz. Text messaging is great and the video review is next level. Robert is the best in the biz. Text messaging is great and the video review is next level. More

by VOLVO829 Verified Customer Verified Customer

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The service was quick and detailed. I am happy with my visit to the service center I am happy with my visit to the service center More

by ABHI.SINGH Verified Customer Verified Customer

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Volvo Cars Santa Monica has given me great service for my 2016 XC90. Interacting with the staff is always a pleasant experience, and the quality of their customer service and the technicians skills have exce 2016 XC90. Interacting with the staff is always a pleasant experience, and the quality of their customer service and the technicians skills have exceeded my expectations every time. More

by MPBRONS Verified Customer Verified Customer

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Robert is a wonderful service advisor and has tried to help me in any way he can with my car concerns. The only drawback is the pricing for anything at Volvo, it keeps me away even though I get my discoun help me in any way he can with my car concerns. The only drawback is the pricing for anything at Volvo, it keeps me away even though I get my discount coupons from buying my car there… More

by RSHEKOYAN Verified Customer Verified Customer

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