Robert Munoz | Page 20

They took care of me and my car nicely. My only issue was the ride back home with the Uber just FYI the car was so dirty so as the driver that I had to ask to have him role my window and I My only issue was the ride back home with the Uber just FYI the car was so dirty so as the driver that I had to ask to have him role my window and I could see sign of discussing dirt on the door next to me as though someone didn’t have tissue to blow their nose and used the door as a tissue it was terrible got so sick looking at it and being there. Not sure if you need to let Uber know this?! Otherwise everything else went well More

by SUZI2515 Verified Customer Verified Customer

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They did a fantastic job and the service went smoothly! Communication was seamless and timely! Communication was seamless and timely! More

by MATTBGARCIA Verified Customer Verified Customer

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Robert stepped in when I was receiving bad service and went above and beyond to make sure I was happy went above and beyond to make sure I was happy More

by MCHRISTENHOLZ Verified Customer Verified Customer

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I recently brought my Volvo in for a diagnostic at Volvo Cars Santa Monica, and I couldn’t be more impressed with the level of service I received. From the moment I arrived, the team was welcoming and ef Cars Santa Monica, and I couldn’t be more impressed with the level of service I received. From the moment I arrived, the team was welcoming and efficient. Robert Munoz handled everything with incredible professionalism — he listened carefully to my concerns, explained the diagnostic process clearly, and kept me updated throughout. I felt confident my car was in good hands. The results were communicated thoroughly, with no pressure or upselling — just honest, transparent advice. It’s rare to find a service center that combines technical expertise with such genuine customer care. Thanks to Robert and the team, I left with peace of mind and a clear understanding of my car’s condition. This is exactly the kind of service that builds long-term trust. Highly recommend! More

by ESA_ART Verified Customer Verified Customer

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My experience at the Volvo Cars Santa Monica service center was absolutely outstanding! From start to finish, the process was smooth, professional, and customer-focused. A special thank you to Robert center was absolutely outstanding! From start to finish, the process was smooth, professional, and customer-focused. A special thank you to Robert Munoz — he was incredibly attentive, clearly explained everything, kept me informed throughout, and made sure I felt confident and well taken care of. It’s clear that he genuinely cares about his customers. The service was completed on time and with great attention to detail. I picked up my car in excellent condition — clean, well-maintained, and ready to go. The entire staff was courteous and helpful, creating a calm and respectful environment that truly values your time and trust. Without a doubt, this is the service center I’ll be returning to. Huge thanks to the whole team for their professionalism and top-notch service! More

by ESA_ART Verified Customer Verified Customer

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Quick and quality service. Team was very nice. Appreciated the Lyft ride while car was being worked on. Team was very nice. Appreciated the Lyft ride while car was being worked on. More

by will.moss43 Verified Customer Verified Customer

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Klaus was great! And so was the entire team. Would recommend for sure. Thank you. And so was the entire team. Would recommend for sure. Thank you. More

by THEODORE.BRESSMAN Verified Customer Verified Customer

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These guys are great! They always underpromise and over deliver. They had a lot of work done in 4 hours and were very helpful and accommodating. They always underpromise and over deliver. They had a lot of work done in 4 hours and were very helpful and accommodating. More

by ATAYLOR1770 Verified Customer Verified Customer

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I have had a great experience so far with Volvo of Santa Monica. Everyone has been great this far. Monica. Everyone has been great this far. More

by MESQUIVEL1984 Verified Customer Verified Customer

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The staff made it so easy to drop off my vehicle for servicing. It took less than five minutes. Picking up my vehicle later that day was just as quick and hassle-free. All of the staff were friendly and servicing. It took less than five minutes. Picking up my vehicle later that day was just as quick and hassle-free. All of the staff were friendly and made sure that all my needs were met and that I was happy. I appreciate their kindness and concern. More

by Sterno Verified Customer Verified Customer

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