Robert Munoz | Page 27

The service was amazing! Thanks so much for your help. I really do appreciate it. Thanks so much for your help. I really do appreciate it. More

by LEESERENA09 Verified Customer Verified Customer

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I was greeted immediately, off in ten minutes. car was ready ahead of promised time Robert was very professional and always easy to deal with car was ready ahead of promised time Robert was very professional and always easy to deal with More

by MENDEL1946 Verified Customer Verified Customer

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No communication from the time I dropped my car off and from the time I left the lot. I have received way too many emails from this dealership. A constant barrage of emails and texts for the past few weeks from the time I left the lot. I have received way too many emails from this dealership. A constant barrage of emails and texts for the past few weeks with no end in sight. More

by ALEXSOLOMON1974 Verified Customer Verified Customer

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Took care of my issues promptly. Good communications I can't believe you insist on a 25 word minimum. Good communications I can't believe you insist on a 25 word minimum. More

by MBOICH Verified Customer Verified Customer

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We asked them to fix the Apple CarPlay and it still doesn't work. It's really frustrating to have a new car and not be able to plug our phone in and use Apple CarPlay. In fairness, they fixed the other doesn't work. It's really frustrating to have a new car and not be able to plug our phone in and use Apple CarPlay. In fairness, they fixed the other issue and they were polite, but we're still disappointed. More

by CWKYLE Verified Customer Verified Customer

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Always a pleasure to have my Volvo serviced here. Staff are great. Service is quick and turnaround time is ideal. Staff are great. Service is quick and turnaround time is ideal. More

by DONWISE Verified Customer Verified Customer

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I arrived at my appointment on time and was immediately taken in. I was shown to the waiting area and offered complimentary tea and coffee while I waited for my vehicle. I was in and out within the hour. I taken in. I was shown to the waiting area and offered complimentary tea and coffee while I waited for my vehicle. I was in and out within the hour. Information about my car was explained, including the costs and follow-up procedures. Overall, it was a great customer service experience. More

by ELISEJJONES Verified Customer Verified Customer

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My service experience was great - Robert and the whole Volvo Santa Monica service team made the process efficient and easy! Highly recommend! Volvo Santa Monica service team made the process efficient and easy! Highly recommend! More

by SOPHIE Verified Customer Verified Customer

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Friendly and helpful in resolving problem. quick turnaround and appreciated the loaner for overnight since car was not ready same day quick turnaround and appreciated the loaner for overnight since car was not ready same day More

by CSPAGNOLI Verified Customer Verified Customer

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Santa Monica Volvo always keeps me informed and updated regarding my vehicle and their business. regarding my vehicle and their business. More

by LNX2SLA Verified Customer Verified Customer

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