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Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 34

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
662 Reviews
4.9

662 Reviews

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662 Reviews of Robert Munoz

December 03, 2024

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Employee Rating

Service was good and went well. Just very expensive. Staff is helpful, accommodating and friendly.. More

by DUBIN.JACKIE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2024

Volvo Cars Santa Monica responded

We appreciate your feedback, Jackie, and look forward to serving you again. Thank you! - Volvo Cars Santa Monica

December 03, 2024

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Employee Rating

The whole process was easy and seamless. Everyone I interacted with was wonderful. Very grateful to the team for this experience! More

by STEVENSAFTIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua, Omar Martinez, Anthony Paiz

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Dec 03, 2024

Volvo Cars Santa Monica responded

Steven, we're delighted to hear that your experience with Volvo Cars Santa Monica was smooth and enjoyable. Thank you for the kind words!

November 24, 2024

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Friendly helpful and pleasant all around. I look forward to continuing business with them for my service needs. More

by MAZ1972
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Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Volvo Cars Santa Monica responded

Thank you for sharing your positive experience with us at Volvo Cars Santa Monica! We're delighted to hear that our team made a great impression, and we look forward to assisting you with all your future service needs.

November 24, 2024

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Employee Rating

I appreciate the team working to address an issue I had with the car since I bought it. I was disappointed that the previous service advisor dropped the ball but Robert and his manager were responsive and More

by pkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Volvo Cars Santa Monica responded

Thank you for sharing your experience with us at Volvo Cars Santa Monica. We're glad to hear that Robert and his manager were able to resolve the issue for you. We appreciate your patience and understanding!

November 23, 2024

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Employee Rating

They always have time for me and do a thorough job. Robert has helped me with my car for years. More

by MEGHANNRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Nov 25, 2024

Volvo Cars Santa Monica responded

This is great to hear, Meghann! Thank you for visiting Volvo Cars Santa Monica!

November 21, 2024

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Employee Rating

Very responsive to her needs. They even went out of there way to replace our windshield wipers. More

by JULIA.LEAVITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2024

Volvo Cars Santa Monica responded

Thank you for sharing your experience, Julia! We hope you won't hesitate to reach out if our Volvo Cars Santa Monica team can be of service again in the future!

November 21, 2024

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Employee Rating

He kept informed me well what I needed to know. Everything went very smoothly , done quickly. I thank him for his work. More

by SAWAYAKA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're so glad to hear that everything went smoothly and that you were kept well-informed. We truly appreciate your kind words and will make sure to pass along your thanks. If you need anything else, don't hesitate to reach out!

November 21, 2024

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Employee Rating

amazing service and brought my car back to my house for me after it was done being serviced!! More

by MEGDANIELLESPOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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Nov 22, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're so glad to hear that you had amazing service and that we could go the extra mile by bringing your car back to you. We truly appreciate your kind words and are here whenever you need us!

November 20, 2024

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Employee Rating

Robert Munoz always takes great care of me. He keeps me informed every step of the way so that there are no surprises, which I greatly appreciate. More

by CMATES
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your review! We're glad to hear that Robert Munoz consistently takes great care of you and keeps you informed throughout the process. We truly appreciate your kind words and look forward to continuing to provide excellent service!

November 17, 2024

Dealership Rating
Employee Rating

Robert Munoz in the service Department was very kind and helpful. All my concerns were address and my vehicle is running great. I plan to return to Volvo of Santa Monica in the future. The staff is friendly More

by Cafe213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Print
Nov 19, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Robert Munoz and the rest of our team were able to assist you. It's wonderful to know your vehicle is running great, and we look forward to serving you again at Volvo of Santa Monica in the future!

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