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Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 48

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
662 Reviews
4.9

662 Reviews

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662 Reviews of Robert Munoz

May 21, 2024

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He was communicative and punctual and friendly, he made a routine service an absolute breze! More

by ADEMOFF
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Yes
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May 22, 2024

Volvo Cars Santa Monica responded

Hi, We're delighted to hear about your positive experience! Thank you for your kind words. We're glad we could make your routine service a breeze. If you have any questions or need assistance in the future, feel free to reach out to us.

May 20, 2024

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Service was fast and my issues were resolved. The service department quickly got my car back to me. More

by C
Recommend Dealer
Yes
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May 21, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear that our service department resolved your issues quickly and got your car back to you promptly. If you have any further questions or concerns, feel free to reach out.

May 20, 2024

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My service advisor, Robert, provides excellent service to me every time. He's very knowledgeable and goes above and beyond to provide excellent customer service. More

by MONTEJHARTMAN
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Yes
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May 21, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that Robert consistently provides excellent service and goes above and beyond for you. We'll be sure to pass along your kind words to him. If you need anything else, don't hesitate to reach out.

May 17, 2024

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The service department handled my issue as quickly as possible and got my car back to me before closing. More

by WGWMARGIE
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Yes
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May 18, 2024

Volvo Cars Santa Monica responded

Hi WGW Margie! We're glad to know our service department at Volvo Cars Santa Monica was able to resolve your problem swiftly and efficiently. Thanks for sharing this positive feedback!

May 16, 2024

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I received great service at Volvo Santa Monica from Robert Munoz. Would recommend to others. More

by volvowner
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Recommend Dealer
Yes
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May 16, 2024

Volvo Cars Santa Monica responded

Hi! Thank you for your feedback! We're thrilled to hear that you received great service from Robert Munoz at Volvo Santa Monica. We appreciate your recommendation, and we're here to assist you or anyone else with their automotive needs. If you have any further questions, feel free to reach out to us.

May 15, 2024

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everything was wonderful. service was fast and great. appreciate it and will go back again More

by roxanam
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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May 16, 2024

Volvo Cars Santa Monica responded

Hi! Thank you for your positive feedback! We're delighted to hear that you had a wonderful experience with us. We appreciate your business and look forward to welcoming you back again in the future.

May 15, 2024

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The service was outstanding but I am furious that Volvo knows about the propulsion system issues and has offered no solution. My new car that I purchased specifically because of Volvo’s reputation for safe More

by EMILY.LEHRER
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Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2024

Volvo Cars Santa Monica responded

Emily, we're glad to know you found our service outstanding. We understand your concerns about the propulsion system and want to assure you that Volvo Cars Santa Monica is committed to addressing these issues for a safer driving experience. Please don't hesitate to reach out if there is anything we can do to help. Thank you!

May 11, 2024

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Robert helped me with a huge favor regarding my vehicle I would definitely be back to this dealership. More

by yurikamisama101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Arnold Alsua

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May 13, 2024

Volvo Cars Santa Monica responded

We're so glad to know that Robert was able to assist you with your vehicle needs at Volvo Cars Santa Monica. We look forward to seeing you again in the future!

May 09, 2024

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Glad Robert told me that my warranty was about to expire so I could get diagnostics and issue resolved! More

by TATONBOARD
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Recommend Dealer
Yes
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May 09, 2024

Volvo Cars Santa Monica responded

We're happy to know that Robert was able to assist you with your warranty and diagnostics at Volvo Cars Santa Monica. Thanks for the positive feedback!

May 08, 2024

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My experience with my 20,000 mile service was great. Everyone was friendly and kind. I waited for my vehicle and it was done quicker than I anticipated. More

by mistyanne
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Service Time
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Recommend Dealer
Yes
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May 09, 2024

Volvo Cars Santa Monica responded

We're glad to know your 20,000-mile service at Volvo Cars Santa Monica was quick and pleasant. Thanks for sharing your experience with us!

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