Robert Munoz
Robert Munoz at Volvo Cars Santa Monica

Robert Munoz | Page 55

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
655 Reviews
4.9

655 Reviews

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655 Reviews of Robert Munoz

October 10, 2021

Dealership Rating
Employee Rating

Recommend, easy in and out and Robert was very helpful. They are very professional in the service department. More

by ALEHANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 02, 2021

Dealership Rating
Employee Rating

Good customer service is hard to find these days. Robert and the service technicians provided that. No promises were made that they couldn’t keep. I was given an honest appraisal of what my car needed, and More

by jdandrea316
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

October 01, 2021

Dealership Rating
Employee Rating

They solved a baffling problem with the ignition on my 2012 XC70. Kudos to Robert and his crew for preventing a broken sparkplug from damaging my engine. More

by fawcett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 28, 2021

Dealership Rating
Employee Rating

They always take good care of me and my two Volvos! Robert is an excellent service rep. More

by viimmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Volvo Cars Santa Monica responded

Hi Vimmm, Thanks for the 5-star review! We appreciate you choosing us for your service.

September 28, 2021

Dealership Rating
Employee Rating

Everything was smooth and easy. Car is driving better than ever and I felt taken care of. More

by MUZIKEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 29, 2021

Volvo Cars Santa Monica responded

Hi Muzikel, Thanks for the 5-star review! We appreciate you choosing us for your service.

September 22, 2021

Dealership Rating
Employee Rating

Hi. This dealership's service has always looked after my Volvo (I bought the car there as well). Although it's across town for me, the service is excellent and Robert has always been very responsive to my More

by JACOBA2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Volvo Cars Santa Monica responded

Hi JACOBA2, Thanks for the 5-star review! We appreciate you traveling across town and choosing us for your service.

September 19, 2021

Dealership Rating
Employee Rating

Robert got my car in and out in a third of the time! Great service!!!! More

by jenworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz

Sep 29, 2021

Volvo Cars Santa Monica responded

Hi jenworld, Thanks for the 5-star review! We appreciate you choosing us for your service.

September 17, 2021

Dealership Rating
Employee Rating

Work was done on time and as promised. Robert highlighted items that need to be watched in the future. The car has been serviced by SM Volvo since new and I'm pleased that they retain service hi More

by fawcett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Volvo Cars Santa Monica responded

Hi fawcett, Thanks for the 5-star review! We appreciate you choosing us for your service.

September 13, 2021

Dealership Rating
Employee Rating

All work was completed promptly. I was provided a loaner while the work was being done which was very convenient. Employees were courteous and professional. More

by GREGSOUERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Volvo Cars Santa Monica responded

Hi GREGSOUERS, Thanks for sharing these words regarding your recent service with us. We appreciate your feedback!

September 07, 2021

Dealership Rating
Employee Rating

Robert was extremely helpful when working to address my issues and concerns. Although the Service Department was extremely busy due to the upcoming holiday weekend, Robert and the team was able to service More

by ES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz , Stephanie Gomez

Sep 14, 2021

Volvo Cars Santa Monica responded

Hi ES, Thanks for sharing these words regarding your recent service with us. We appreciate your feedback!

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