Robert Munson
Robert Munson at Lia Honda of Kingston

Robert Munson | Page 3

Certified Service Advisor

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
44 Reviews
5.0

44 Reviews

Write a Review

44 Reviews of Robert Munson

August 06, 2024

Dealership Rating
Employee Rating

Overall Excellent. Have been a Customer since purchasing my Used 2013 Honda CRV in Aug. 2017. Kudos to Sue & Mark in Cust. Care Service Dept. Don Mayer has been g More

by Brooklyn Boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly, Don Mayer, Mark Wertheim, Don Mayer

Aug 07, 2024

Lia Honda of Kingston responded

Thank you for your very encouraging words about our awesome team, Brooklyn Boy. Sue, Mark, Don, and Robert are all great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!

August 02, 2024

Dealership Rating
Employee Rating

Fast, easy friendly services. I found my service representative, Robert Munson to be extremely helpful More

by Larry P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Lia Honda of Kingston responded

Larry, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Robert provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

July 29, 2024

Dealership Rating
Employee Rating

Susan Kelly was terrific with attending to my service needs. Kept me informed all along the way. She was also extremely personable and communicative. Made it all so easy. More

by ksee928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly

Jul 29, 2024

Lia Honda of Kingston responded

Thanks for stopping by to share your 5-star review of Susan! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

May 18, 2024

Dealership Rating
Employee Rating

Kind and courteous experience provided by all of the staff in all of the departments. More

by hdypalz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Lia Honda of Kingston responded

Thanks for letting us know our dealership team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

May 14, 2024

Dealership Rating
Employee Rating

Rob Munson has been my advisor for years. He always has my info pulled up quick and my cars are always well taken care of. More

by AE92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Lia Honda of Kingston responded

Thanks for the awesome feedback! We're thrilled you always enjoy working with Rob and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come.

January 31, 2024

Dealership Rating
Employee Rating

A great product backed up by top notch service and sales team. Patient, Fair and Understanding. Our 12th vehicle for ourselves and/or our family members from this dealership in past 44 years. More

by Bill Berardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 01, 2024

Lia Honda of Kingston responded

Hi, Bill! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Lia Honda!

January 09, 2024

Dealership Rating
Employee Rating

Robert Munson was my service rep. He showed me how to link my phone and turn off my tire pressure indicator lignt. Two very irratating problems, gone in seconds. Thank you. More

by pitt826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Lia Honda of Kingston responded

Thanks for letting us know how pleased you were with Robert's assistance! We're glad he provided you with a simple solution for those little details that make life easier. We look forward to making your next appointment just as helpful!

January 07, 2024

Dealership Rating
Employee Rating

Recently took my car in for regular service and expected to be told I would need new tires. My service agent, Robert Munson, did indeed inform me that my back tires needed replacing. I had expected all 4 bu More

by JudeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Stoutenburg , Sue Kelly, Mark Wertheim

Jan 08, 2024

Lia Honda of Kingston responded

Jude, thank you for taking a moment to share some positive feedback on having new tires installed! We're so happy Robert made sure everything was done at a good price and in a timely manner. We'll see you at your next visit!

December 29, 2023

Dealership Rating
Employee Rating

Robert m at Honda always happy to see him very friendly always helps with offers on service More

by Lammonr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Lia Honda of Kingston responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Robert's efforts consistently meet your satisfaction. He will be delighted to hear of your kind words. We hope that you continue to choose us for all of your future automotive needs!

November 26, 2023

Dealership Rating
Employee Rating

We love you guys, especially Robert Munson, who is the person who always works on our car. Rob knows his stuff, is so pleasant to work with, and the car always runs perfectly when we leave. More

by valelkind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Kelly

Nov 27, 2023

Lia Honda of Kingston responded

Thank you for sharing positive feedback on Robert! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what Robert has always provided for you. We look forward to your next visit!

Dealership Inventory (175 Vehicles)

new 2026 Honda Ridgeline car, priced at $45,265
2026 Honda Ridgeline
new
Bv exterior
Automatic
All-wheel Drive
used 2019 Honda Accord car, priced at $18,654
2019 Honda Accord
used
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Pilot car, priced at $48,565
2026 Honda Pilot
new
Smoke Blue Pearl exterior
Automatic
All-wheel Drive
used 2021 Volkswagen Tiguan car, priced at $16,237
2021 Volkswagen Tiguan
used
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
used 2020 Kia Sportage car, priced at $20,000
2020 Kia Sportage
used
Steel Gray exterior
Automatic
All-wheel Drive
new 2026 Honda Passport car, priced at $47,175
2026 Honda Passport
new
Gk exterior
Automatic
All-wheel Drive