Robert Munson | Page 3
Certified Service Advisor
Lia Honda of Kingston
743 E Chester St
Kingston, NY 12401
44 Reviews
Write a Review44 Reviews of Robert Munson
August 06, 2024
Overall Excellent. Have been a Customer since purchasing my Used 2013 Honda CRV in Aug. 2017. Kudos to Sue & Mark in Cust. Care Service Dept. Don Mayer has been g Have been a Customer since purchasing my Used 2013 Honda CRV in Aug. 2017. Kudos to Sue & Mark in Cust. Care Service Dept. Don Mayer has been great. *Great praise for: Robert Munson in Customer Care/Service Dept. He is Superb ! Patient understanding accommodating. Every Time I work with him I know I'm in great hands. More
Other Employees Tagged: Sue Kelly, Don Mayer, Mark Wertheim, Don Mayer
July 29, 2024
Susan Kelly was terrific with attending to my service needs. Kept me informed all along the way. She was also extremely personable and communicative. Made it all so easy. needs. Kept me informed all along the way. She was also extremely personable and communicative. Made it all so easy. More
Other Employees Tagged: Sue Kelly
January 31, 2024
A great product backed up by top notch service and sales team. Patient, Fair and Understanding. Our 12th vehicle for ourselves and/or our family members from this dealership in past 44 years. team. Patient, Fair and Understanding. Our 12th vehicle for ourselves and/or our family members from this dealership in past 44 years. More
Other Employees Tagged: Matt Panaro, Jared Stoutenburg, Nicole Leader, Darian McCargo, Curtis Knight , Sue Kelly
January 09, 2024
Robert Munson was my service rep. He showed me how to link my phone and turn off my tire pressure indicator lignt. Two very irratating problems, gone in seconds. Thank you. He showed me how to link my phone and turn off my tire pressure indicator lignt. Two very irratating problems, gone in seconds. Thank you. More
January 07, 2024
Recently took my car in for regular service and expected to be told I would need new tires. My service agent, Robert Munson, did indeed inform me that my back tires needed replacing. I had expected all 4 bu to be told I would need new tires. My service agent, Robert Munson, did indeed inform me that my back tires needed replacing. I had expected all 4 but appreciated the honesty that only 2 did. I opted to replace all 4 and informed Robert that I liked the tires that were on it and would like the same. They were not in stock but he recommended another by the same manufacturer so I agreed. He told me it would be about a 2 1/2 hour wait. After an hour and a half he informed my car was ready. Yay! An hour I didn’t have to wait (although the dealer’s waiting accommodations are very nice). I was further surprised and happy to discover that Robert had found me a buy 3 get one free deal. Win win that day. I have never been disappointed with the service I have received here for the past 6 years and will continue to do business here in the future. More
Other Employees Tagged: Jared Stoutenburg , Sue Kelly, Mark Wertheim
November 26, 2023
We love you guys, especially Robert Munson, who is the person who always works on our car. Rob knows his stuff, is so pleasant to work with, and the car always runs perfectly when we leave. person who always works on our car. Rob knows his stuff, is so pleasant to work with, and the car always runs perfectly when we leave. More
Other Employees Tagged: Sue Kelly
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