Sue kelly was very helpful with my service on my 2013
honda accord. She helped with deciding best course of action for fixing car.
honda accord. She helped with deciding best course of action for fixing car.
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by shadow213
Service Price Transparency
Other Employees Tagged:
Franko Hernandez-Engracia, Sue Kelly
Sep 04, 2024 -
Lia Honda of Kingston responded
We're happy you enjoyed an accommodating and thorough visit with Sue! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia Honda for the best service!
Overall Excellent.
Have been a Customer since purchasing my Used 2013 Honda CRV
in Aug. 2017.
Kudos to Sue & Mark in Cust. Care Service Dept.
Don Mayer has been g
Have been a Customer since purchasing my Used 2013 Honda CRV
in Aug. 2017.
Kudos to Sue & Mark in Cust. Care Service Dept.
Don Mayer has been great.
*Great praise for: Robert Munson in Customer Care/Service Dept.
He is Superb !
Patient understanding accommodating.
Every Time I work with him I know I'm in great hands.
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by Brooklyn Boy
Service Price Transparency
Other Employees Tagged:
Sue Kelly, Don Mayer, Mark Wertheim, Don Mayer
Aug 07, 2024 -
Lia Honda of Kingston responded
Thank you for your very encouraging words about our awesome team, Brooklyn Boy. Sue, Mark, Don, and Robert are all great people
to work with, and we appreciate your recognition of their excellence. Safe travels until next time!
Fast, easy friendly services.
I found my service representative, Robert Munson to be extremely helpful
I found my service representative, Robert Munson to be extremely helpful
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by Larry P.
Service Price Transparency
Aug 05, 2024 -
Lia Honda of Kingston responded
Larry, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Robert provided you with all the answers you needed to make this a positive experience. We're happy to be of service!
Susan Kelly was terrific with attending to my service
needs. Kept me informed all along the way. She was also extremely personable and communicative. Made it all so easy.
needs. Kept me informed all along the way. She was also extremely personable and communicative. Made it all so easy.
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by ksee928
Service Price Transparency
Other Employees Tagged:
Sue Kelly
Jul 29, 2024 -
Lia Honda of Kingston responded
Thanks for stopping by to share your 5-star review of Susan! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!
Kind and courteous experience provided by all of the
staff in all of the departments.
staff in all of the departments.
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by hdypalz
Service Price Transparency
May 20, 2024 -
Lia Honda of Kingston responded
Thanks for letting us know our dealership team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!
Rob Munson has been my advisor for years.
He always has my info pulled up quick and my cars are always well taken care of.
He always has my info pulled up quick and my cars are always well taken care of.
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by AE92
Service Price Transparency
May 15, 2024 -
Lia Honda of Kingston responded
Thanks for the awesome feedback! We're thrilled you always enjoy working with Rob and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come.
A great product backed up by top notch service and sales
team. Patient, Fair and Understanding. Our 12th vehicle for ourselves and/or our family members from this dealership in past 44 years.
team. Patient, Fair and Understanding. Our 12th vehicle for ourselves and/or our family members from this dealership in past 44 years.
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by Bill Berardi
Feb 01, 2024 -
Lia Honda of Kingston responded
Hi, Bill! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well
whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from
everyone at Lia Honda!
Robert Munson was my service rep.
He showed me how to link my phone and turn off my tire pressure indicator lignt.
Two very irratating problems, gone in seconds.
Thank you.
He showed me how to link my phone and turn off my tire pressure indicator lignt.
Two very irratating problems, gone in seconds.
Thank you.
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by pitt826
Service Price Transparency
Jan 11, 2024 -
Lia Honda of Kingston responded
Thanks for letting us know how pleased you were with Robert's assistance! We're glad he provided you with a simple solution for those little details that make life easier. We look forward to making your next appointment just as helpful!
Recently took my car in for regular service and expected
to be told I would need new tires. My service agent, Robert Munson, did indeed inform me that my back tires needed replacing. I had expected all 4 bu
to be told I would need new tires. My service agent, Robert Munson, did indeed inform me that my back tires needed replacing. I had expected all 4 but appreciated the honesty that only 2 did. I opted to replace all 4 and informed Robert that I liked the tires that were on it and would like the same. They were not in stock but he recommended another by the same manufacturer so I agreed. He told me it would be about a 2 1/2 hour wait. After an hour and a half he informed my car was ready. Yay! An hour I didn’t have to wait (although the dealer’s waiting accommodations are very nice). I was further surprised and happy to discover that Robert had found me a buy 3 get one free deal. Win win that day.
I have never been disappointed with the service I have received here for the past 6 years and will continue to do business here in the future.
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by JudeG
Service Price Transparency
Jan 08, 2024 -
Lia Honda of Kingston responded
Jude, thank you for taking a moment to share some positive feedback on having new tires installed! We're so happy Robert made sure everything was done at a good price and in a timely manner. We'll see you at your next visit!
Robert m at Honda always happy to see him very friendly
always helps with offers on service
always helps with offers on service
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by Lammonr11
Service Price Transparency
Dec 29, 2023 -
Lia Honda of Kingston responded
Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that Robert's efforts consistently meet your satisfaction. He will be delighted to hear of your kind words. We hope that you continue to choose us for all of your future automotive needs!